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16
Troubleshooting
Symptom
Check point
Action
Reference
page
“6” blinks while the cooked food is
kept warm.
Was the Keep Warm function used continuously for more than 6 hours
after cooking?
After 6 hours has elapsed, “6” blinks on the display. (Do not keep warm for
more than 6 hours after cooking.)
30
“24” blinks on the display when the
[Hr] key is pressed while the Keep
Warm function is on.
Was the Keep Warm function used continuously for more than 24 hours?
After 24 hours has elapsed, “24” blinks on the display.
26
“0:00” blinks on the display when the
power plug is connected.
Are the current time and preset timer
settings and elapsed Keep Warm
time lost when the power plug is
connected again?
Normal cooking can be performed
even when the lithium battery has
run out. To replace the battery,
contact the place of purchase for a
repair service.
11
Were the [Cancel] key and [Timer]
key pressed at the same time?
Set the right time.
56
The lid does not close or opens
during cooking.
Are there any grains of rice adhering
to the upper casing, inner lid gasket,
or around the hook catch?
Completely remove all remaining
rice.
17,
34 to
37
The lid does not close.
Is the inner lid set in place?
Set the inner lid.
38
Is the lid closed just after the cooked
rice is loosened?
The inner lid of the pressure rice
cooker is highly air-tight. The lid may
be slightly hard to close but it is not
a malfunction. Close the lid slowly.
20
Condensation collects in the upper
casing.
Condensation may collect in the upper casing immediately after rice is
cooked or while the Keep Warm function is on but it is not a malfunction.
Wipe the upper casing using a dry cloth when condensation collects.
20
Is the inner lid dirty?
More condensation can be formed
on the dirty inner lid.
Thoroughly clean the inner lid using
a detergent.
36
Is “Eco” selected?
When using the “Eco” menu, more condensation may be formed on the
inner lid.
If condensation becomes an issue, it is recommended to use the “Plain”
menu.
12
Nothing happens when a key is
pressed.
Is the appliance plug properly
connected to the appliance plug inlet
of the rice cooker and the power
plug connected to an outlet?
Securely insert the plugs.
17,22,
24,29
Is the Keep Warm lamp on?
Press the [Cancel] key to turn off the
Keep Warm function and then try the
operation again.
17
The power plug sparks.
A tiny spark specific to the induction heating method may occur when the
power plug is connected or disconnected, however, it is not a malfunction.
-
There is a smell of plastic.
Such smells may occur when the rice cooker is first used, however,
they should go away over time. If this is an issue, clean the rice cooker
according to “Cleaning”.
41
There are stripes or waves on the
plastic parts.
Such stripes and waves are produced when the resin is being molded.
They do not affect the performance of the rice cooker.
-
The clearance between the lid and
rice cooker becomes larger during
cooking.
Pressure is applied during cooking and the lid is lifted. The clearance
between the lid and rice cooker may become larger, however, the
performance of the rice cooker is not affected.
-
“
” appears on the display.
When the [Cancel] key is pressed,
the following appears on the display.
The rice cooker is in the demo
mode.
Contact the place of purchase for a
repair service.
-
シンガポール・香港向け
