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Note:
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During the cleaning process, the cleaning paper will move back and
forth through the scanner for approximately 25 seconds before pulling the
paper through all the way.
4.
During cleaning, you will see a message that says: "Please wait--
cleaning in progress." When cleaning is complete, you will receive a
message that says the scanner has been successfully cleaned. You may
then click
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OK
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.
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I love the alcohol cleaning paper--where can I get more?
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If you require more cleaning papers, you can go to our website and order a
Scanner Maintenance Kit, which includes 6 sheets of alcohol cleaning paper
and 3 sheets of calibration paper!
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Additional Resources
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The following additional resources can help you get the most out of NeatWorks.
•
HU
Scanning and imaging troubleshooter
UH
•
HU
Support and updates
UH
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Scanning and Imaging Troubleshooter
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Welcome to the
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Scanning & Imaging Troubleshooter
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.
You can click the links below for information about the following scanning issues:
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HU
Problem: Poor Cropping
UH
HTU
Problem: No Auto-rotation
UTH
HU
Problem: Little Data Population in the Receipt Grid
UH
HU
Problem: No Data Population in the Receipt Grid
UH
HU
Problem: Wide Black Band Through Image
UH
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Problem: Poor Cropping
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