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TEG1210P 10-Port Gigabit Intelligent PoE Switch User Guide

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4.6 Appendix 6: Technical Support

If you have any poblem, please contact our customer service or technical support

Technical Support

Toll Free: 400-6622- 666 (For mainland China only)

Toll Free: 1-800-570-5892 (For USA only)

Tel: +86 (755) 2344 2820

Skype: tendasz

MSN: [email protected]

Email: [email protected]

Headquarter Shenzhen:

Add:Tenda Industrial Zone,No.34-1 Shilong Road,Shiyan Town,Baoan

District,Shenzhen,China. Zip code: 518108

Tel: (86)755-27657180 Fax: (86)755-27657178

Email: [email protected]

Technical Support: [email protected]

Or visit our website at : http://www.tenda.cn

Summary of Contents for TEG1210P

Page 1: ...ies and software belongs to Shenzhen Tenda Technology Co Ltd Without the permission of Shenzhen Tenda Technology Co Ltd any individual or party is not allowed to copy plagiarize reproduce or translate...

Page 2: ...re Installation Description 8 2 3 Switch s Front Panel 9 2 4 Switch s Back Panel 10 CHAPTER 3 CONFIGURATION GUIDE 11 3 1 Login 11 3 1 1 Configuration Requirements 11 3 1 2 Configuration Preparation 11...

Page 3: ...atus 38 3 9 802 1x Setting 38 3 9 1 802 1x Setting 39 3 9 2 802 1x Port 40 3 10 System Setting 41 3 10 1 Change Password 41 3 10 2 Power Save 41 3 10 3 Firmware Upgrade 42 3 10 4 IP Config 43 3 10 5 R...

Page 4: ...well as security warnings Note Please do peruse all related documents for your first time use of this switch It will help you make better use of this product Security Warnings z Be sure to read this m...

Page 5: ...tistics and power save mode etc The switch is a user friendly plug and play device without need for configuration It extends family and office network without being restricted by the spatial distribut...

Page 6: ...supply supports AC 100 240V 1 5 A MAX 50 60Hz input 1 2 Technical Specification General Features Standards EEE802 3 IEEE802 3u IEEE802 3ab IEEE802 3x IEEE802 3z IEEE802 3af IEEE802 1p IEEE802 1Q IEEE...

Page 7: ...Mbps wire speed MAC Address Learning Auto learning aging Backplane Bandwidth 32Gbps Physical and Environmental Features AC Input Range 100 240V 1 5A Max 50 60Hz Power Consumption 10W Operating Tempera...

Page 8: ...tion desk follow instructions below Correctly attach the four included rubber cushions to the 4 corresponding positions on the bottom of the switch and then place the switch horizontally on a stable a...

Page 9: ...ork ports LEDs and a Reset button as shown below Switch s Front Panel Network Ports z 8 10 100 1000Mbps auto negotiation RJ 45 network ports z 2 Gigabit fiber module Mini GBIC ports LEDs z 1 SYS statu...

Page 10: ...corresponding port is not supplying power Always ON Valid link on SFP port SFP Green OFF No link on SFP port Reset Button The Reset button is located under the Power LED on the switch s front panel a...

Page 11: ...enabled to configure IP address for configuration steps refer to appendix 4 2 3 1 2 Configuration Preparation For first time configuration we recommend you to connect the switch to a PC only instead o...

Page 12: ...name and password the default values are admin and then click Apply to log in to the switch s configuration interface 3 1 3 Configuration Interface Description Log in to the switch s web based managem...

Page 13: ...lticast and unknown unicast frames passing through every port Port Management Statistics Displays RX TX packet counts TX RX byte counts and RX TX error packet counts PoE Config Displays and allows you...

Page 14: ...RSTP system priority hello time aging time forward delay time and STP version RSTP Port Allows you to enable RSTP and configure edging port and port path cost RSTP Setting RSTP Status Displays the RS...

Page 15: ...h System Setting Logout Allows you to log out from switch s web based configuration interface 3 2 System Information To enter the following page click System Information This page displays the switch...

Page 16: ...rt Management Port Config as shown below To configure a port click the Port drop down list box and select a number for example 1 After you finish the needed configurations click Apply to activate them...

Page 17: ...one or more monitored ports to a monitoring port mirroring destination port for the purpose of analyzing and monitoring packets For example you can copy packets through monitored port mirroring source...

Page 18: ...nnected to a terminal only It can not be connected to other devices such as another switch 3 If the monitoring port is just the monitored port system automatically ignores the monitored port 3 3 3 Rat...

Page 19: ...ecific port can be made in the corresponding configuration box after the port field Ingress The packet RX rate of a corresponding port ranging from 5 to 155Mbps The default value is No limit Egress Th...

Page 20: ...ds on this page are described as below Field Description Broadcast Rate The permitted rate for broadcast packets to pass through the switch Multicast Rate The permitted rate for multicast packets to p...

Page 21: ...wisted pair cable Advantages of PoE 1 Reliable concentrical power delivery budget for the whole system easy backup unitive management of power supply high security 2 Easy connection PD terminal does n...

Page 22: ...cribed as below Fields on the above page are described as below Field Description Power Management Mode There are three power management modes PD based priority static allocation and dynamic allocatio...

Page 23: ...e of the chip that electrifies the ports Port Port ID PoE Enabled Check to enable PoE function on the corresponding port by default this feature is disabled Delivering Power W Displays the output powe...

Page 24: ...To configure a trunk group select some ports to add to the corresponding group 1 2 3 and a trunk arithmetic choice then click the Apply button Fields on the above page are described as below Field Des...

Page 25: ...must be on the same VLAN otherwise trunk function will fail 3 All member ports in a trunk group must share the same configurations including duplex mode and rate configurations etc 3 4 3 QoS Config Q...

Page 26: ...d into normal priority queue priority of 4 or 5 is mapped into medium priority queue and 6 or 7 into high priority queue By default this feature is disabled 802 1P Default Priority This feature takes...

Page 27: ...SNMP Read Community Configure the read only community name of the SNMP information of the switch To read the SNMP information of the switch SNMP management software must contain the same read only co...

Page 28: ...the other one will be disabled automatically and its configurations will be deleted The default mode is Port VLAN Port VLAN configuration Click the Apply button to enter the configuration interface Fo...

Page 29: ...Select a VLAN group number from the VLAN Group drop down list box and then click the Apply button 3 5 3 802 1Q VLAN A Tagged VLAN uses port VID to distinguish different VLANs When frames pass through...

Page 30: ...fig tabs Fields on the above page are described as below Field Description Port Tag Configure tag property for the corresponding port namely forwarding rule Generally Untagged rule is usually selected...

Page 31: ...ing Check the box to enable MAC address aging function and enter a time value in the aging time box then click the Apply button to activate your settings Field Description ARL Aging Check the box to e...

Page 32: ...o enter the page below click MAC Address Setting MAC Filter 1 Steps taken to add MAC address for filter are listed below 1 Enter a MAC address for filter such as 00 B0 4C 00 00 AA in the MAC address b...

Page 33: ...of 64 static MAC address entries To enter the page below click MAC Address Setting Static MAC 1 Steps taken to add a static MAC address are listed below 1 Enter a MAC address such as 00 B0 4C 00 00 10...

Page 34: ...ty Configure the system priority in STP function the smaller this configured value is the more likely it is for a switch to become a root bridge Hello Time The time interval at which a switch transmit...

Page 35: ...responding port by default it is disabled on all ports Edge The port that connects a terminal is usually set to an edge port which has a fast state shift There is no need for an edge port to take 2 ti...

Page 36: ...ward Delay Forwarding Delay time of a root bridge Topology This field displays two states steady and changing Root ID The bridge ID of a root bridge selected in STP namely the bridge with smallest bri...

Page 37: ...ing Snooping Config Check the box to enable IGMP snooping function and check a port number to be a routing port then click the Apply button to finish your settings Fields on the above page are describ...

Page 38: ...dle when there is no established multicast table and Active upon snooping on multicast packets Queries Transmitted Collects statistic data of the transmitted query packets Queries Received Collects st...

Page 39: ...802 1x configuration on the above page and click Apply to activate your settings Fields on the above page are described as below Field Description 802 1x Enabled Check to enable or uncheck to disable...

Page 40: ...e below click the 802 1x Setting 802 1x Port tabs This page allows you to configure 802 1x port authentication status Fields on the above page are described as below Field Description Port Switch s Po...

Page 41: ...assword new password and confirm the new password then click the Apply button After you modified the password you have to use the new password for next time login to switch s web based management inte...

Page 42: ...upgrade firmware click System Setting Upgrade Current firmware version is displayed on above page to distinguish from the new firmware Click the Browse button to select a correct upgrade file and the...

Page 43: ...return to the login interface Field Description DHCP Client Disable or enable DHCP client IP Address This field allows you to modify the switch s IP address 192 168 0 1 by default You can use the curr...

Page 44: ...Factory Default To enter the page below click System Setting Restore Factory Default This page allows you to restore switch s default settings To restore click the Apply button Note If you have modifi...

Page 45: ...System Setting Restore This page allows you to restore previous configuration from backup files To perform this function click the Browse button to select a previous backup file and click the Restore...

Page 46: ...bove page to reboot the switch During this process the switch will be disconnected temporarily and then re connected quickly The login interface will appear after the reboot 3 10 9 Logout To log out f...

Page 47: ...only works under specific timeless application systems then it does not need QoS such as web application or E mail etc However QoS technology is quite necessary for some key applications and multimedi...

Page 48: ...point priority is thus denoted by the first 6 bits 0 5bits in this field with a value range of 0 63 and the last 2 bits bit 6 and bit 7 are reserved DS Field and TOS Byte SNMP 1 Overview of SNMP SNMP...

Page 49: ...itch 4 Trap Trap is the message that is actively sent by a managed device to NMS to report some important and urgent events such as the managed device is rebooted etc VLAN 1 Overview of VLAN VLAN virt...

Page 50: ...to discover potential loops in a network and optionally block some ports to trim the looped network architecture into a loop free tree shaped one As a result packets are prevented from incrementing an...

Page 51: ...om routers 2 The relation between IGMP Snooping and VLAN VLAN technology namely virtual local area network is introduced to switch for the main purpose of restricting broadcast domain To better combin...

Page 52: ...users PCs can only use EAPOL to communicate with the switch They need to be installed with an application program that supports 802 1x such as Windows that supports 802 1x so the ports will start for...

Page 53: ...nt PoE Switch User Guide 2 Click Network and Internet Connections to enter the connection page Figure 2 3 Click Network Connections to display the following window Figure 3 4 Right click Local Area Co...

Page 54: ...Guide Figure 4 5 Select Internet Protocol TCP IP on the appearing window and click Properties button Figure 5 6 Select Use the following IP address and enter the IP address 192 168 0 xxx xxx can be a...

Page 55: ...blem might be with your browser We recommend you to change for another PC And if it is not please follow the steps below 1 Check whether the IP addresses of the management PC and switch are within the...

Page 56: ...eful command in TCP IP protocol When it sends a serial of packets to another system the system will send back a response It is useful for checking remote host The response shows whether it can reach t...

Page 57: ...the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmfu...

Page 58: ...r mainland China only Toll Free 1 800 570 5892 For USA only Tel 86 755 2344 2820 Skype tendasz MSN tendasz hotmail com Email support tenda com cn Headquarter Shenzhen Add Tenda Industrial Zone No 34 1...

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