Section 10 ADVANCED PROBLEM SOLVING
184
What happens if you try a different long distance carrier for the
call? Try the call at 56 vs 64 (or vice versa)? Try reversing the
direction of the call? Try placing a local call as a long distance
call?
Since most of the network uses separate transmit and receive paths, it is entirely
possible to have a path in one direction but not the other. The above will force you
through the network via a different path.
If local calls are ok, but long distance calls fail with all three major long distance carriers,
then it is likely there is a tandem trunk problem with one of the local telcos involved in
the connection.
Condition: No Audio In Both Directions
Does the Zephyr’s loopback isolate the problem?
See above for tips on using the loopback modes.
On the other hand, if you can’t receive distant audio, but get a delayed version
of your own transmitted signal, it’s possible that one of the Zephyrs was left in
the loopback mode. We’ve also run across situations were one of the NT1’s or a pieces
of the telco’s gears was left in loopback mode.
Are the Zephyr ‘s mode set properly?
The Zephyr’s XMT Mode and RCV Mode must be set to the proper conditions at each
end in order for the system to work.
Sometimes cycling between modes can clear a decode problem.
Is audio properly connected and configured?
Are the Zephyr’s front panel send meters indicating signal present at a correct level? If
not, check audio connections and cables. Are the rear panel audio switches set to the
proper position?
Condition: Audio In One Direction Only
This problem can be either analog or digital in nature. Unlike analog telephone lines,
the two directions of a digital line are mostly independent.
It is possible to have a
telephone channel failure in one direction only.
The following will force you through the
network via a different path.
What happens if you try a different long distance carrier for the
call?
Try the call at 56 vs 64 (or vice versa)?
Try reversing the direction of the call?
Try placing a local call as a long distance call?
Summary of Contents for Zephyr
Page 13: ...Table of Contents 13 SECTION 1 QUICK RESULTS ...
Page 26: ...Section 2 INTRODUCTION 26 This page intentially left blank ...
Page 27: ...Section 2 INTRODUCTION 27 SECTION 2 INTRODUCTION ...
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Page 39: ...39 SECTION 3 ZEPHYR AT A GLANCE ...
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Page 53: ...Section 4 INSTALLATION BASIC OP 53 SECTION 4 INSTALLATION BASIC OPERATION ...
Page 84: ...Section 4 INSTALLATION BASIC OPERATION 84 ...
Page 85: ...Section 5 ISDN 85 SECTION 5 ISDN ...
Page 105: ...Section 6 NON ISDN NETWORKS 105 SECTION 7 AUDIO CODING ...
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Page 119: ...Section 8 DETAILED MENU REFERENCE 119 SECTION 8 DETAILED MENU REFERENCE ...
Page 157: ...Section 9 REMOTE CONTROL 157 SECTION 9 REMOTE CONTROL ...
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Page 177: ...Section 10 ADVANCED PROBLEM SOLVING 177 SECTION 10 ADVANCED PROBLEM SOLVING ...
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Page 197: ...Section 11 TECHNICAL INFORMATION 197 SECTION 11 DETAILED TECHNICAL INFORMATION ...
Page 219: ...Section 12 SCHEMATICS 219 SECTION 12 SCHEMATICS ...
Page 221: ...Section 13 MANUFACTURER S DATA SHEETS 221 SECTION 13 MANUFACTURER S DATA SHEETS ...
Page 223: ...Section 14 SPECIFICATIONS WARRANTY 223 SECTION 14 SPECIFICATIONS AND WARRANTY ...
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Page 229: ...Section 15 APPENDICES 229 SECTION 15 APPENDICES ...