18
1.7
Thermal seal
The specification given in this Guide is based on the use of an optical heat seal.
Other types of optical seal may be used; however any seal must be able to
withstand the temperatures you are using without any danger of deforming to the
point where it splits. The user should check the suitability of the seal to be used to
ensure there is minimal sample evaporation.
Where applicable, you should use a heat sealer which seals at a temperature of approximately
170ºC.
Place the plate in the heat sealer base plate, cover it with the seal. Seal the plate for 3-4 seconds;
rotate the plate 180 degrees; seal the plate again for a further 3-4 seconds.
The plate is now correctly sealed and ready for inserting into PrimeQ.
Always be certain that you use the film in the correct way. If you find that you have used the seal
the wrong way up DO NOT PLACE IT IN THE PRIMEQ UNIT as it will damage the heated lid and
this will invalidate the warranty.
Clean the heat sealer before you try to seal another plate.
When using the recommended brand of thermal seal, FHSFILM, and find that it has been applied
the wrong way, the user is advised to send the heat sealer back to their supplier for repair.
Should the user want to attempt in-house repair, the heat sealer should be left to cool and the
heating plate cleaned according to the manufacturer’s instructions.
1.8
Contacting us
If you have any questions about PrimeQ, our technical support resources can be accessed in the
following ways:
•
Internet: Visit our websites at
www.techne.com
or
www.techneusa.com
to find out the
answers to a range of frequently asked questions.
•
Email: Contact
or
for
technical and applications assistance. For servicing enquiries contact
service@bibby-
scientific.com
or
in the US.
•
Phone: For technical support call +44 (0)1785 810433. For servicing call +44 (0)1785
810475 or +1 609 589 2560 in the US.
Bibby Scientific Ltd.
Beacon Road
Stone
Staffordshire
ST15 0SA
UK
Tel: +44 (0)1785 812121
Fax: +44 (0)1785 810405
E-mail: [email protected]
1.9
Installing the hardware
To protect the mechanisms within the PrimeQ, the thermal cycling block is packed and transported
separately from the instrument (in the main carton).
DO NOT PLUG IN THE POWER CABLE OR TRY TO SWITCH ON UNTIL YOU HAVE
INSTALLED THE BLOCK.
See the instructions in sections 1.10.
