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74
Troubleshooting
McDonald's Intelligap Grills
160125
General Troubleshooting Guide
All Models
PROBLEM
PROBABLE CAUSE
REMEDY
One side of the clamshell grill will
not heat. The control displays the
message, “UPPER HEATER
FAILURE” or “LOWER HEATER
FAILURE”.
One power connection is not
connected.
Check the power connection.
The restaurant circuit breaker has
tripped.
Reset the restaurant circuit
breaker.
The contactor is faulty.
Replace the contactor.
The heater is faulty.
Replace the heater.
The high limit switch is faulty.
Replace the high limit switch.
The solid state relay is faulty.
Replace the solid state relay.
One side of the clamshell grill will
not heat.
One power connection is not
connected.
Check the power connection.
The restaurant circuit breaker has
tripped.
Reset the restaurant circuit
breaker.
The contactor is faulty.
Replace the contactor.
The heater is faulty.
Replace the heater.
The high limit switch is faulty.
Replace the high limit switch.
The solid state relay is faulty.
Replace the solid state relay.
One heat zone will not heat.
Heater is not turning on or is
heating too slowly. The power cord
may have come loose or partially
unplugged at wall receptacle.
Check the plug receptacle and
re-seat the connection.
The interface board is faulty.
Replace the interface board.
The solid state relay is faulty.
Replace the solid state relay.
The control harness is faulty.
Replace the control harness.
One of the heat zones is
overheating. (The display reads
“TOO HOT”.)
The interface board is faulty.
Replace the interface board.
The solid state relay is faulty.
Replace the solid state relay.
Summary of Contents for C832
Page 2: ......
Page 27: ...21 McDonald s Intelligap Grills Controls and Systems Control Overview Figure 12 ...
Page 95: ...89 McDonald s Intelligap Grills Troubleshooting 8 Phase Test Motor 2 9 Phase Test Motor 3 ...
Page 97: ...91 McDonald s Intelligap Grills Troubleshooting 130925 Probe Open Troubleshooting Chart ...
Page 98: ...92 Troubleshooting McDonald s Intelligap Grills 130925 Probe Fail Troubleshooting Chart ...
Page 102: ...96 Troubleshooting McDonald s Intelligap Grills Notes ...
Page 105: ...99 McDonald s Intelligap Grills Parts Notes ...
Page 106: ...100 Parts McDonald s Intelligap Grills C832 Exploded View Figure 55 ...
Page 108: ...102 Parts McDonald s Intelligap Grills C834 Exploded View Figure 56 ...
Page 110: ...104 Parts McDonald s Intelligap Grills 150721 C835 Exploded View Figure 57 ...
Page 112: ...106 Parts McDonald s Intelligap Grills 140423 C836 Exploded View Figure 58 ...
Page 114: ...108 Parts McDonald s Intelligap Grills 150218 C838 Exploded View Figure 59 ...
Page 116: ...110 Parts McDonald s Intelligap Grills 150721 C842 Exploded View Figure 60 ...
Page 118: ...112 Parts McDonald s Intelligap Grills C844 Exploded View Figure 61 ...
Page 120: ...114 Parts McDonald s Intelligap Grills 150721 C845 Exploded View Figure 62 ...
Page 122: ...116 Parts McDonald s Intelligap Grills Control A Box X72514 12 C832 60 Hz Figure 63 ...
Page 124: ...118 Parts McDonald s Intelligap Grills Control A Box X72514 40 C832 50 Hz Figure 64 ...
Page 126: ...120 Parts McDonald s Intelligap Grills Control A Box X73133 12 C835 60 Hz Figure 65 ...
Page 128: ...122 Parts McDonald s Intelligap Grills Control A Box X73133 40 C835 50 Hz Figure 66 ...
Page 136: ...130 Parts McDonald s Intelligap Grills Control A Upper X73384 12 C845 60 Hz Figure 73 ...
Page 138: ...132 Parts McDonald s Intelligap Grills Control A Upper X73696 40 C845 50 Hz Figure 74 ...