Appendix E: Troubleshooting
279
T200M Series User Guide
Searching CA no. x (1-10) The system is searching for a Call Agent with a
correct IP address.
If the message persists, this indicates that the
phone is unable to communicate with the UGW
card.
Notify your system administrator.
Trying DHCP server...
For keysets with dynamic IP addresses, indicates
that the system is attempting to connect to the
DHCP server upon keyset initialization.
If the message persists, indicates that there is no
response from the DHCP server.
If there is no connection to the network,
check the connection to the LAN/PC and
then reboot. If the problem persists, notify
your system administrator that there is a
problem with the DHCP server
functionality (DHCP server is inactive on
the network).
Trying DNS server...
For keysets with static IP addresses, indicates
that:
• Primary DNS server address has been defined
in the phone
• No Call Agent IP address has been defined in
the phone
Notify your system administrator.
WRONG ZONE SETUP
The phone is attempting to connect to a UGW in a
zone in which it is not configured.
Notify your system administrator.
Failure Message
Problem
Solution / Action
Summary of Contents for Aeonix T200M Series
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