Tadiran Telecom Aeonix T200M Series, User Manual

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Attendant Features 223 T200M Series User Guide (Coral IPx / FlexiCom)
Call Forward
Call Forward
The attendant may program stations, Boss Groups and ACD/UCD Groups so that incoming calls ring at various destinations,
depending on the state of the terminal (all, busy, no answer, timed).
These features can also be operated directly from a user station when defined by the COS, without attendant involvement.
Calls incoming from an external source only can be forwarded using
[eAll]
,
[eBsy]
,
[eNA]
, and
[eTim]
. Additionally, calls from
Internal and External sources can be forwarded to different destinations, as described in
Internal/External Call Forwarding on
page 83 .
Possible destinations are operator, station/group, external number via public and private speed call library, DVMS pre-
recorded message, UNA/central bell, group call, or network number (and the station itself for external calls) .
Attendant Call Forwarding options are accessed by pressing
[aFwd]
from idle state.
[All]
or
[eAll]
Forward All . The attendant may program stations, Boss Groups and ACD/UCD Groups so that incoming
calls ring at another destination. The destination can call back or return calls to the source, and the user can
still place outgoing calls from their telephone. The Distinctive Dial Tone sounds upon lifting the handset at
the user’s station.
Page 1
10:50 26 May 2007 Company xyz
user name station number


[aFwd]
Chrg sSet tSet
Page 2
Attend: Call Forward
e=Exter BNA=BusyNoAns

All eAll Busy eBsy