Appendix A: Glossary
264
T200M Series User Guide
ELA Group
ELA Group is a number of stations (up to 32) operating together in which the individual
stations share a common line appearance. When an ELA-defined line key flashes, it
flashes at all the member stations. Any member may answer the call by pressing the
flashing line key. If the ELA call is put on hold, the line key flashes at all the member
stations and any member (provided the privacy feature is not activated) may break-in to
the call by pressing the flashing line key. To place a call, a member may press any
available line key; the line key remains lit at all member stations for the duration of the
call.
Extension
Each Coral internal telephone is called a station or an extension.
Forced Account Code
A feature that forces the station user to dial an account code in order to access an
outside line.
ttempting to access an outside line when Forced Account Code is "on", will
cause the "ENTER ACCOUNT #" message to be displayed.
After dialing the account
code, the user will be able to continue dialing the intended number.
Idle
A station or extension that is not ringing or busy and therefore available for use.
Intercept
If you dial a number that is not allowed or dial an unauthorized code (restricted to you),
you will receive a reorder tone or will be routed directly to the attendant/operator/master
extension, as defined in your system.
Off-Hook
Lifting the telephone handset from its cradle has the same effect as pressing a
preprogrammed LOOP, LINE or SPKR
fixed key, but automatically inhibits the
Speakerphone facility. Off- hook provides the dial tone, which then enables you to dial or
activate a feature.
LINE
The line key is used for making and receiving calls when the station is defined as a
member of a Boss group or an ELA group. When several line keys are in use, the station
functions as a multi-line instrument.
Term
Description
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