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Tadiran Telecom Aeonix T200M Series, User Manual

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Station Telephony Features

137

T200M Series User Guide (Coral IPx / FlexiCom)

Help: Requesting

Help: Requesting

The Help Requesting feature allows you to alert a pre-selected station while you are in conversation with a request for help.
The Help feature is operated while your current call is in progress, without disrupting the call. Once you have agreed upon a
partner for the help procedure, a predetermined action can take place between you and your partner when Help is activated.

A DSS key must be programmed to activate Help Requesting.

Programming a Help Requesting key:

1. Press

[fSet] [Prog]

.

2. Choose and press the DSS key.
3. Dial feature access code (default dial number: #1443).
4. Dial the destination station.

The destination must be another keyset equipped with a display.

5. Press the selected DSS key again.
6. You may program many keys, each with a different destination.

To program additional keys, repeat Steps

Sending a Help Request:

During a call when you need help, press the

HELP

DSS key and continue the call, while watching the

HELP

key LED. Your

HELP

key LED is lit while the destination phone rings. The LED flashes when the call is answered.

The destination station displays the help message on the station display while the station is ringing. Wait for help or press the

HELP

key again.

NOTE!

Discuss with co-worker/partner what Help procedure should be performed when Help is
requested.

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Summary of Contents for Aeonix T200M Series

Page 1: ...Creating a new world of IPportunities T200M Series IP Telephone User Guide Version 16...

Page 2: ......

Page 3: ...tice or liability to make changes in equipment design or specifications Information supplied by the Manufacturer is believed to be accurate and reliable However no responsibility is assumed by the Man...

Page 4: ...dition No Issue Date Brief Description 3 0 Apr 29 2014 T208M BL new form Added new descriptions new icons and new figures 2 0 Jan 28 2008 2nd Edition 2008 1 4 Mar 29 2007 1st Edition draft 4 1 0 Nov 0...

Page 5: ...Phone Overview 4 T207M and T207M NP Front View 4 T207M and T207M NP with TEM Front View 5 T208M BL Front View 6 T208M with TEM Front View 7 Input Output Ports and Switches 8 Bottom and Side View 9 PC...

Page 6: ...e Phone 21 Overview 21 Using the Telephony Features 23 Using the Fixed Function Keys 24 Second Party Speaker Status 26 Using the Speakerphone or Headset 27 Volume Adjustment 32 Ring Adjustment 33 Maki...

Page 7: ...ACD and UCD Hunt Groups 66 Activation Code 70 Auto Set Relocate 71 Auto Set Relocate Permanent 72 Auto Set Relocate Temporary 73 Boss Groups 74 Boss Groups Using 75 Boss Groups Privacy 76 Boss Groups...

Page 8: ...anned Messages 94 Conference Multi Party Calls 96 Conference Calls Meet Me 97 Conference Calls Conference Multi Party Lock 98 Conference Calls Conference View Release 99 COS Switchover 100 Directory 1...

Page 9: ...onference Activation 127 Group Calls Temporary Conference Activation 128 Group Calls Joining 129 Group Calls Adding Participants when not part of the Call 130 Group Calls Adding Participants by Group...

Page 10: ...Hold 139 Hot Line Immediate Delayed 140 Individual Remote System Services IRSS Freedom 141 Malicious Call Trace 148 Messages Options 149 Messages Voice Mail 152 Mute Microphone 163 Page Queue 164 Pag...

Page 11: ...eminder 192 Room Status 194 Series Call 196 Silent Monitoring 197 Speed Dialing Private Library 200 Speed Dialing Using Private and Public Libraries 204 Touch Tone Dialing DTMF for Other Common Carrie...

Page 12: ...ng Receiving on page 89 214 Wakeup 215 Whisper Paging 217 Zone Page 219 219 See Paging Zone Page on page 171 219 Attendant Features 220 Available Functions 220 Call Forward 223 Canned Messages 225 Mal...

Page 13: ...249 Overview 249 Coral Telephony Features 250 User Definitions Menu 258 System Definitions Menu 261 Appendix A Glossary 262 Appendix B Tones 268 Appendix C LED Indications Programmable Keys 271 Appen...

Page 14: ......

Page 15: ...nes the ability to communicate with the IP world with the solid dependability and high level of functionality available from the Coral Many of the feature options which have been assigned during initi...

Page 16: ...function keys or Direct Station Selection DSS user programmable keys See page 24 for a complete listing Press SRm and enter the station room number or scroll through the list using The scroll icon ind...

Page 17: ...Documentation Related Documentation Program Interface and Database Reference Manual Version 15 5 or higher T200M Series Installation Administration and Hardware Reference Manual Coral SeaMail User Gui...

Page 18: ...Overview T207M and T207M NP Front View Volume button 4 User programmed keys with removable faceplate 9 Fixed function keys Microphone Dial pad key pad Handset Speaker Graphic display 3 lines 21 chara...

Page 19: ...Front View Volume button TEM expansion module 2x 22 user programmable keys with removable faceplate Handset Speaker 4 Soft keys Flashing ring and message waiting indicator Dial pad key pad Graphic dis...

Page 20: ...xiCom T208M BL Front View T208M BL Front View Volume bar 4 User programmed keys 9 Fixed function keys Microphone Dial pad key pad Handset Speaker 4 Soft keys Flashing ring and message waiting indicato...

Page 21: ...lume button 4 User programmed keys with removable faceplate 9 Fixed function keys Microphone Dial pad key pad Handset Speaker Graphic display 6 lines 21 characters each 4 Soft keys Flashing ring and m...

Page 22: ...is available in your immediate vicinity Connect your PC s LAN wire to this connection socket while the phone is connected to the LAN WAN Power Adapter Input Used to connect the AC power adapter to th...

Page 23: ...TEM connector Headset connections Service port Do not open Source Adapter PoE Reset Wall mount hole Service door Left view Bottom view Right view Product label Power Source DC IN Adapter PoE Reset but...

Page 24: ...ia the phone The phone will always be active even when the PC is turned off CAUTION The phone is not shipped with an AC power adapter The ONLY AC power adapter that may be used with the phone is one p...

Page 25: ...he PC connector Using this technique many phones may be operated from the same LAN socket The first phone may be powered over the LAN PoE or via the AC wall adapter while all additional phones must us...

Page 26: ...and T207M NP display size three lines 21 characters each 128x32 pixels System lines 1st and 2nd lines and function options on 3rd line according to phone status See page 17 T208M and T208M BL display...

Page 27: ...ed key Several dial commands in a series may be programmed into one DSS key useful for one button speed dialing voice response and voice mail system access and other complex dialing patterns There are...

Page 28: ...Volume Key Adjust the volume see Volume Adjustment on page 32 of the following components Ringer from idle or while the phone is ringing see Ring Adjustment on page 33 Speaker Handset Headset during a...

Page 29: ...ation Desk Elevation Installation The T207M T208M T207M NP and T208M BL can be placed on your desk at different angles NOTE For full instructions regarding desk elevation refer to the T200M Series Ins...

Page 30: ...al IPx FlexiCom Wall Mounting Wall Mounting The T207M T208M T207M NP and T208M BL can be wall mounted when required NOTE For full instructions regarding wall mounting your phone refer to the T200M Ser...

Page 31: ...y states and operations and the calling party s information The back light T208M BL only is lit when the phone rings or when any key is pressed It turns off shortly after the phone becomes idle Four s...

Page 32: ...Coral IPx FlexiCom Using the Display Panel T208M and T208M BL Display Panel 10 50 26 May 2009 Site Name User Name Station Number Ring and Message Waiting Indicator Soft Keys Feature Options Msg Log D...

Page 33: ...tor keys same as using the soft key Press and hold down OK or Provides access to all the functions availabe during idle via the Features menu and provides access to the other Main Menu options see Sys...

Page 34: ...s the cursor left and right or goes to the next or previous menu or list when the cursor is at the end of a line Used to scroll soft key option lists when or appear on the display line above the soft...

Page 35: ...d Navigator Keys on page 19 Soft key functions can also be selected by pressing on the navigator keys Pressing on the respective arrow moves the location of the cursor to the next function To activate...

Page 36: ...ing the Phone 22 T200M Series User Guide Coral IPx FlexiCom Overview An activated option is indicated by a bullet at its left Fwd A selected and activated option is indicated by a bold arrow at its le...

Page 37: ...tivated a bullet is displayed next to DND DND OFF DND ON NOTE Figures depicting the various display panel 4 soft key options appear throughout this guide Where a list menu or sub menu continues throug...

Page 38: ...L T207M T207M NP T208M MSG Used to leave messages at other stations view and answer messages left at your station and access your personal voice messaging system See Messages Options on page 149 and M...

Page 39: ...Transfer Xfer on page 206 REDIAL Used to redial the last number most recent number dialed from this phone See Redial on page 188 HOLD The Hold key is used for placing a party on Hold while another cal...

Page 40: ...ll Therefore when advised that the second party s keyset FlexSet FlexSet IP DKT T207M T208M T207M NP T208M BL is in Speakerphone mode you can choose to refrain from publicizing private information Det...

Page 41: ...n the cradle and SPKR flashes you can speak hands free by pressing the flashing SPKR key or by using one of the methods described in Adjusting the ring type on page 33 Switchover from speakerphone to...

Page 42: ...phone display With handset on cradle If the phone rings and SPKR flashes you can speak hands free by pressing the flashing SPKR key The key LED will now be steadily lit Switchover from speakerphone t...

Page 43: ...n Off connect release switch you can answer and disconnect calls by pressing SPKR When the key LED is lit You are connected Pressing the lit key will disconnect the call Disconnecting calls Press the...

Page 44: ...r programmable keys with removable faceplate Handset Headset purchased by the customer Speaker Microphone Earpiece electronic ringer 4 Soft keys Flashing ring and message waiting indicator Dial pad ke...

Page 45: ...able only with headsets that do not use auxiliary equipment such as splitters volume amplifiers external headset handset switches See your system administrator for the programmable button assigned for...

Page 46: ...ach has its own audio level and is independently influenced by volume buttons as follows Speaker When conversing through the speaker voice volume can be adjusted Volume of call monitoring paging etc c...

Page 47: ...y The ring volume level ranges from 0 MIN ring to 9 MAX ring Adjusting the ring level from idle 1 Press and hold OK and choose Userdef 2 Choose Ring Volume 3 Adjust volume using the volume key see Vol...

Page 48: ...ng a dial tone begin dialing If your phone is defined as a Hot Station see page 140 NOTE If you receive error messages when attempting to connect refer to Appendix E Troubleshooting on page 278 at the...

Page 49: ...Operating the Phone 35 T200M Series User Guide Coral IPx FlexiCom Making Calls During a Call page 51...

Page 50: ...ries User Guide Coral IPx FlexiCom Making Internal Calls Making Internal Calls See Upon Hearing Ringback Tone page 37 Upon Hearing Reorder Tone page 39 Upon Hearing Busy Tone page 40 During a Call pag...

Page 51: ...age such as CALL SUSAN on the destination station s keyset display See Messages Options on page 149 MsgW Message Waiting The Attendant can use this feature to leave a message waiting indication at a b...

Page 52: ...ars to the left of Mute and MUTE LED is lit red The mute feature deactivates the microphone for your speakerphone and handset or headset Press the toggle key again to reactivate the microphone see Mut...

Page 53: ...your side of the conversation is muted and the called party will not hear anything When this feature is activated by the Mute or MUTE on off toggle switch a bullet appears to the left of Mute and MUTE...

Page 54: ...top line on stations displays the number or name of the called busy party Attendant Consoles display this information about both conversing parties Station display Attendant console display Msg or MSG...

Page 55: ...e is also known as Call Waiting or Call Offer The station is now aware that another call is waiting Your side hears a second quicker ringback tone system wide defined VPg Voice Page the called party s...

Page 56: ...e Coral IPx FlexiCom Making Internal Calls dial the station or dial number See Silent Monitoring on page 197 Wait Calls Waiting can be used to view the number of calls waiting for you during a convers...

Page 57: ...er Xfer on page 206 Hold Hold places the active call on hold See Hold on page 139 Mute or MUTE Mute can be activated during a conversation to mute your side of the conversation handset headset and spe...

Page 58: ...one into Exclusive Hold mode This ensures that a call placed on hold can be retrieved only at your station If Exclusive Hold is cancelled the call put on hold can be retrieved by any other member of y...

Page 59: ...the left of Mute and MUTE LED is lit red The mute feature deactivates the microphone for your speakerphone and handset or headset Press the toggle key again to reactivate the microphone see page 163...

Page 60: ...on without waiting for inter digit time out In certain systems the cost or number of meter units of the call are displayed after an external call terminates This appears for a short while or until ano...

Page 61: ...1 CO DISC USER BUSY The party called is engaged ON HOOK BY NORMAL CLEAR The called party has hung up on hook idle CO DISC CALL REJECTED The call cannot be completed because the called party does not a...

Page 62: ...hen the call is answered your side of the conversation is muted and the called party will not hear you When this feature is activated by the Mute or MUTE on off toggle switch a bullet appears to the l...

Page 63: ...e in order to notify the system when dialing out has been completed In response the system sends your call immediately towards the destination without waiting inter digit time out OCC OCC is used for...

Page 64: ...on station s keyset display See Messages Options on page 149 Camp Camp On also known as Call Back Used only when dialing network destinations and not external destinations When the network station is...

Page 65: ...206 ARdl Auto Redial is used for outgoing calls only Use Auto Redial to have the system automatically redial the unanswered destination Further redial options are available after activation See Redial...

Page 66: ...ad of the name OCC OCC is used for users connected with pulse trunks and or when your phone is defined with Auto Transfer This feature enables you to send touch tone dialing DTMF tones over non DTMF t...

Page 67: ...thus avoiding answering the call Once DND is activated all incoming calls will receive reorder tones See Do Not Disturb DND on page 108 Mute or MUTE Mute can be activated during ringing before answeri...

Page 68: ...m Number is used to briefly display the caller s dial number instead of the name Wait Calls Waiting is used to view the number of calls waiting for you including this incoming call Tip See Divert Call...

Page 69: ...OK until the Main Main appears and then choosing Features Tip Features and their locations in the idle state may be redefined to suit changing working stations or adapted to your individual requireme...

Page 70: ...FlexiCall on page 118 Redl Redial is used to redial the last dialed number or a number that has been saved See Redial on page 188 PgQ Page Queue retrieves a held Page Queue call A Page Queue call can...

Page 71: ...except conference without warning to the monitored party See Silent Monitoring on page 197 ActC Account Code is used to mark an external call incoming or outgoing with an account code which can be use...

Page 72: ...till be answered See Phone Lock on page 174 Exec Executive Privilege is used to copy all the COS features from any system station to your telephone in order to use features or to dial numbers restrict...

Page 73: ...tations Boss Groups and ACD UCD Groups so that incoming calls ring at another destination See Call Forward on page 223 Chrg Call Charge is relevant for Attendant Console only This attendant feature sh...

Page 74: ...operations To help you identify the type of return call that is pending accompanying detailed messages are also shown on the console display Use the following guide to navigate through this topic Atte...

Page 75: ...Destination The destination is not recognized by the system Passcode Fail Illegal Account Code VFAC number is not recognized by the system Answering Intercept 1 Answer the call The intercepted caller...

Page 76: ...nt is called from time to time to control the connection Your phone rings Connected parties hear break in warning tone Answering return calls PWDS 1 Answer the call 2 The connected parties hear break...

Page 77: ...number For example you may want to program a CALL FWD SUSAN key that automatically forwards all your calls to Susan see page 175 for instructions on how to program a feature key This section is organi...

Page 78: ...ut Depending upon your system definition up to 16 digits are available for account numbers Only one account number entry is allowed for a single call Any additional number show the message ALREADY SET...

Page 79: ...licable Activating from idle 1 Select ActC 2 Enter the relevant account number or press the outside line key 3 Enter the external line access code 4 Dial the external number 5 Continue with the call F...

Page 80: ...distributed among a group of agents Agents can log in or out of the group When all lines are in use an announcement plays for callers waiting in queue If the queue is full calls are routed to a predet...

Page 81: ...main logged into at least one ACD Group You may load a different ID number while logged in which will override the previous ID 1 Press ID Your current ID number appears on the display 2 Enter your ID...

Page 82: ...mary group then the first group you logged into previous page is defined as primary by system R R Release Resume Press R R to temporarily leave all the ACD UCD groups of which you are a member Press a...

Page 83: ...des 1 Press WrpC 2 Dial the appropriate four digit code number 3 Listen for the confirmation tone Busy Busy ACD Group an Attendant feature enables the attendant to define the maximum number of calls t...

Page 84: ...uired when programming features The following symbol in this manual indicates an activation code The activation code can be entered by dialing or programming a key with the code or adding the code to...

Page 85: ...ee page 73 Auto Set Relocate feature enabled Before activating this feature contact your system administrator to determine what your Auto Set Relocate setting is If you are defined as permanent you wi...

Page 86: ...destination phones see figure below should be T207M T208M T207M NP and T208M BL phones The Auto Set Relocate is activated at the destination station The phone swap is in effect until a reverse swap is...

Page 87: ...profile of the destination phone and vice versa The Auto Set Relocate is activated at the destination station The temporary phone swap is automatically reversed at midnight Reactivating Auto Set Reloc...

Page 88: ...ay ring delay after time out When set to ring at a specific station the call can be either transferred to any group member or picked up by any group member when the original group member is not in Exc...

Page 89: ...handset 2 Answer the call NOTE The line key LED of all group members now changes from flashing to steady on Joining a group conversation 1A2 type You can join any group conversation when a LINE key i...

Page 90: ...l by call basis Thus if your station is in Privacy mode you may remove the Privacy restriction and allow others to join your conversation alternatively if your station is not in Privacy mode you may a...

Page 91: ...a specific call This is done by pressing eHld during a call before pressing HOLD Press this key to toggle the feature on and off This key can be pressed as many times as necessary If your telephone i...

Page 92: ...self for external calls Boss Group Call Forwarding options are accessed by selecting bFwd from idle state All or eAll Forward All Forwards incoming Boss Group calls to another destination The destinat...

Page 93: ...Press the required forwarding option All eAll Busy eBsy NA eNA Time eTim 3 Press sGp and dial your Boss Group number OR Scroll between groups by using p Up f Up p Dn and f Dn 4 To set Call Forward cho...

Page 94: ...call library DVMS pre recorded message UNA central bell group call or network number and the station itself for external calls A bullet appears next to any active forwarding feature on the Forwarding...

Page 95: ...enables you to program eBsy and eNA in one action Undf Undefined Forwards your incoming calls to another destination when your station is unplugged or when your station has lost its Primary Call Agent...

Page 96: ...estination number 4 Listen for confirmation tone Operating Follow Me 1 Choose Flw or eFlw from the location where you wish the calls to be forwarded 2 Dial the number of your own source station i e fr...

Page 97: ...ollowing table using the FwdA and eAll feature as an example Possible destinations for X are operator station group external number via public and private speed call library DVMS pre recorded message...

Page 98: ...f the number is restricted the Call Log will display Restricted Number If incoming calls are not answered a message indicating the number of new calls is displayed on the phone idle screen xx New Call...

Page 99: ...y your type of phone and system setup as defined by your system administrator Once this number is reached any new calls added to the call log will result in the oldest record being deleted on a first...

Page 100: ...e selected entry from the call log Name Num If the combined size of the logged name and number is larger than the display area 21 characters the display shows only the name An additional context sensi...

Page 101: ...nswer the call Grp Group Call Pickup default dial number 181 or 76 is used to answer any ringing station in your Pickup Group The call connects immediately upon pressing Grp NOTE See your system admin...

Page 102: ...ls Use CID to override this setting on a per call basis if permitted by COS Press CID to dial using Caller ID Control Operating Caller ID Control 1 Press CID 2 Dial the number 3 Your call automaticall...

Page 103: ...ur station Action Method Current Call Waiting Call Hold Answer 1 Press Hold 2 Upon hearing the ring answer the waiting call Join in 3 way mode Press flashing button only available if your phone is def...

Page 104: ...elease all parties and press SPKR To activate a Consultation Call When your conversation is concluded press XFER to return to the original call the consultation is released To activate a 3 Way Call Pr...

Page 105: ...station to immediately ring Camp On can also be operated from idle Camp On is automatically cancelled after a system wide defined period after activation Press Camp to camp on to the unavailable line...

Page 106: ...e appears to inform you that you are camped on Canceling a number from the Camp On list 1 Press Camp 2 Use Next to scroll through the list of Camp On destinations and select a destination 3 Choose Can...

Page 107: ...0 as required when programming features The following symbol indicates a cancellation code The cancellation code can be entered by dialing or programming a key with the code or adding the code to the...

Page 108: ...at your telephone NOTE Check with your system administrator whether your Coral system supports the Canned Messages or Room Status feature If your Coral system supports the Room Status feature see pag...

Page 109: ...Message Text and User Access Codes Canned Message Number Soft Key Access Code Dial Pad Canned Message Text 0 RS0 7026 1 RS1 7027 2 RS2 7028 3 RS3 7029 4 RS4 7030 5 RS5 7031 6 RS6 7032 7 RS7 7033 8 RS...

Page 110: ...low several users to carry on a multi party conversation Up to 6 or 15 participants are permitted depending on the system hardware assigned to the conference call The following Conference Call feature...

Page 111: ...TE A warning tone will be heard by all the participants Adding an additional party to a conference 1 Press Xfer 2 Dial the assigned conference number 3 Press SPKR or hang up to leave the conference or...

Page 112: ...ty Lock The authorized participant can block other users from joining an ongoing conference Conference Lock acts as an on off switch locking and unlocking the conference as required Press cLck once to...

Page 113: ...he participant number or use the Next and Prev to scroll between participants and choose which one should be released 4 Choose fRls to activate Forced Release for the participant displayed on the top...

Page 114: ...Primary to Secondary or vice versa Press COS to access this feature t 1 Press COS 2 Dial your four digit passcode To define your passcode see Setup Passcode on page 249 3 Press Seco to switch to your...

Page 115: ...ry is composed of the following internal and external numbers Public Speed Call Library Hunt Group Boss Group All stations defined in the system Personal Directory is a database of external telephone...

Page 116: ...f the following Place a call by pressing Dial or asterisk see steps below Modify a Personal Directory contact information by pressing Edit or dialing 2 See To modify an entry to the Personal Directory...

Page 117: ...Press Dir or DIR 2 Press New or dial 1 3 At the prompt enter the name of your contact party using the alphanumeric keys Up to 16 characters are allowed press LoCs UpCs Char Dgt Spac BckS as required...

Page 118: ...secutive letters are on the same key wait for the cursor to disappear before proceeding to the next key The following table indicates the key presses used to input the required letters This table may...

Page 119: ...s the personal directory subset only Delete Entry Remv 0 Delete the displayed personal entry There is no option to restore the deleted entry New Entry New 1 Add a new entry to your Personal Directory...

Page 120: ...lowercase characters To program the Caps Lock toggle button contact your system administrator for the Caps Lock feature code UpCs Character Digit Char Designated DSS button Toggle between digits and...

Page 121: ...key with a destination upon receiving an incoming call The caller name or number is displayed on the top left To activate during ringing 1 Press a preprogrammed DIVERT CALL to XXXX key 2 The incoming...

Page 122: ...ivated the calling station will see the DONT DIST message or UNATTENDED for Attendant and hear the reorder tone This feature is accessible via DND from idle or when receiving an incoming call To activ...

Page 123: ...that are idle and have been set to Do Not Disturb or Unattended After dialing a station and receiving a reorder tone if the DONT DIST or UNATTENDED message appears on the top line an authorized user c...

Page 124: ...ssing the flashing line key The line key remains lit as long as the call is in progress In addition to flashing member stations may be alerted to incoming calls by an accompanying ring The ring settin...

Page 125: ...er the Ring State see below 6 Enter the line key number 00 to 31 Two digits must be entered 7 Press the selected DSS key again 8 Press SPKR to release ELA Defining the ELA Line Keys Ring State Only on...

Page 126: ...mmediately ring at your station upon receiving an ELA Group call No No is used to define ELA line keys to not ring at your station upon receiving an ELA Group call Dly Dly is used to define ELA line k...

Page 127: ...111 Making calls 1 Press a free ELA LINE key 2 Dial the required number NOTE The line key LED of the ELA main station as well as all group members changes from off to steady on for the duration of th...

Page 128: ...Exclusive Hold on page 116 Retrieving a call from on hold Any member of the ELA Group may press a flashing LINE key provided that the Exclusive Hold feature was not activated for the call see ELA Grou...

Page 129: ...next to Priv 2 To cancel Privacy press Priv again The message NO PRIVACY is displayed You may override the station Privacy setting on a call by call basis Privacy is a toggle feature Thus if your stat...

Page 130: ...low others to pick up your held call alternatively if your station is not in EXCLUSIVE HOLD mode you may apply Exclusive Hold to a specific call This is done by pressing eHld during a call before pres...

Page 131: ...current phone returns to its previous COS Some phones may be denied the Executive Privilege feature as defined by the current Class of Service Press Exec to access this feature Operating Executive Pr...

Page 132: ...ations requiring an extension telephone to a system phone The FlexiCall feature may be used also to semi connect ancillary devices such as answering machines fax machines or data modems to your phone...

Page 133: ...phone as follows see table below Internal and External calls ring at your remote phone Only internal calls ring at your remote phone Only external calls ring at your remote phone your Coral Station y...

Page 134: ...dial your remote destination number internal number or Public Private Library number at which calls will ring simultaneously with your Coral station A remote destination can be an operator station ne...

Page 135: ...he required third party number Depending on your Class of Service definitions one of the following party functions will be activated see Broker Consultation 3 Way Conference call on page 145 Broker Ca...

Page 136: ...elow 4 At the automated voice mail answer dial the voice mail remote access code followed by your station number to access your station s voice mail box 5 Dial 4 as soon as the automated voice mail an...

Page 137: ...Station Telephony Features 123 T200M Series User Guide Coral IPx FlexiCom Freedom Freedom See Individual Remote System Services IRSS Freedom on page 141...

Page 138: ...g conference call When a Group Call is placed all stations defined as registered members for that particular group ring Unanswered stations continue to ring until a pre defined timeout period expires...

Page 139: ...or DSS key or dial the Group Call operator code 17716 See Programming Feature Keys on page 175 for instructions on how to program a DSS key 2 Dial the keyset station number NOTE If you are authorized...

Page 140: ...ed Release of an Entire Group Call page 135 Press GpCl to access the Group Call options RlsP Participant Release is used to allow an authorized user to release a participant from an ongoing conference...

Page 141: ...on the system configuration Calling a Preset Group 1 Press the preprogrammed Group Call DSS key or dial the Group Call access code See Programming Feature Keys on page 175 for instructions on how to...

Page 142: ...ublic Libraries Calling a Temporary Group 1 Press GpCl AddO 2 Listen for the dial tone 3 Dial the Group Call access code 4 Press AddPr 5 Dial the required station and or Public Library To add addition...

Page 143: ...Group Call While your phone is ringing 1 Answer the ringing phone or press the lit Group Call DSS key 2 A warning tone will be heard by all participants if defined system wide After station has stopp...

Page 144: ...station trunk 1 Press Xfer 2 Listen for the dial tone 3 Press the lit Group Call DSS key or dial the Group Call access code A warning tone will be heard by all participants if defined system wide 4 B...

Page 145: ...the internal public private library number Therefore you will need to assign DSS keys for each conference member up to 6 or 15 depending on system hardware you want to be able to add to a Group Call f...

Page 146: ...t the right to speak to other participants This feature allows you to request permission to speak from the Group Operator The request is submitted while the conference is in progress without disturbin...

Page 147: ...med with participants dial numbers Responding to the request to speak 1 Listen for the Call Waiting Muted Ring tone and check the station number name displayed 2 Press the winking DSS button associate...

Page 148: ...s Exit to exit The group operator can also release a participant from an ongoing conference provided that the operator is authorized to release Group Call participants in the COS Releasing a participa...

Page 149: ...roup Calls Forced Release of an Entire Group Call This feature allows an authorized user to release the entire group call from idle Releasing an entire Group Call 1 Press GpCl RlsG 2 Listen for the di...

Page 150: ...ed via the headset even if the cradle switch is on hook enabling a user to make full use of the hands free operation NOTES When utilizing Headset Only feature The SPKR key should be programmed as an O...

Page 151: ...ose and press the DSS key 3 Dial feature access code default dial number 1443 4 Dial the destination station The destination must be another keyset equipped with a display 5 Press the selected DSS key...

Page 152: ...p Request 1 Answer the call listen for the confirmation tone and check the station number displayed 2 Press SPKR or hang up to release 3 Take help action as agreed NOTE If engaged in a call when help...

Page 153: ...our station The HOLD LED is lit and LOOP flashes Retrieving the call from Hold Press the flashing LOOP key to connect or 1 Press Hold or HOLD 2 Choose Conn If more than one party has been placed on ho...

Page 154: ...ot Line Immediate Immediately upon lifting your handset your telephone may be automatically routed to a predefined destination This feature cannot be defined at your telephone but it is typically defi...

Page 155: ...station in the Coral network retaining the original features of the external telephone in addition to the Coral features NOTE Before enabling the IRSS feature at your Coral station you must program a...

Page 156: ...or network number or a Coral destination including station trunk trunk group dial service routing access public private library voice mail If your destination is an external number it should be prece...

Page 157: ...dial service routing access public private library and voice mail NOTE If your destination is an external number it should be preceded by an external line access code If your destination is voice mail...

Page 158: ...you to enter the required third party number Depending on your Class of Service definitions one of the following party functions will be activated see Broker Consultation 3 Way Conference call on pag...

Page 159: ...other parties will remain in conversation Consultation Call To activate a Consultation call 1 Dial 2 2 Dial the number of the person you wish to consult with 3 When your conversation is concluded dia...

Page 160: ...system manager for the dial number and access code 3 At the automated voice mail answer dial the voice mail remote access code followed by your station number to access your station s voice mail box...

Page 161: ...ll to your desk phone Listen for the distinctive dial tone 2 Dial the FlexiCall All feature code 17710 3 At the dial tone dial the cancellation code Wait for the confirmation tone To enable a new IRSS...

Page 162: ...esources for the feature to be available at your station the message NO TRACE RECORD will be displayed Prnt Malicious Call Trace Print sends a list of the calls to a terminal or printer The message CA...

Page 163: ...n the top line 2 Choose one of the following options after pressing Msg or MSG Prev To view the previous message If there is no previous message LIST START appears on the top line Next To view the nex...

Page 164: ...ss Group turns ON the message lamp of the first Boss Group member only xMsg Message Cancel allows you to cancel a message that you left at another station 1 Press xMsg 2 Dial the station Boss Group or...

Page 165: ...g a Message Waiting return call 1 Answer the call and check the station number displayed 2 Deliver the relevant message 3 Message Waiting Indication for the relevant station will be cancelled automati...

Page 166: ...rived at your station a message indicating the number of new voice mails is displayed on the idle screen xx New Vmails where xx indicates the number of new voice mail messages This count is reset to z...

Page 167: ...Messages can be played deleted archived and redirected see below Old Old Messages can be played deleted archived and redirected see below Page 3 CALL VoiceMail Prev Next Dial Dest Page 4 iCMC Main Men...

Page 168: ...current message to another station Back Back is used to return to the previous menu During Playback Next Prev Next Previous plays the next previous message in the list Dly Pause is used to interrupt t...

Page 169: ...a station Boss Group or network number and listen for the confirmation tone fSet Setup directs you to the Setup Menu See Voice Mail Setup Options on page 156 SysM System Manager Options Menu For autho...

Page 170: ...h is used in conjunction with the standard greeting Curr Current Greeting enables you to change the active current greeting and rerecord the standard and busy or alternate greetings Swit Switch Greeti...

Page 171: ...he previous menu display Exit Exit directs you to the Exit Menu The following menu options are available when call transfer to your extension is disabled Disa Disable allows you to disable transfer to...

Page 172: ...messages left for you to these numbers during programmed time periods There are three visual menus associated with the delivery phone numbers One menu selects the phone to be edited one menu shows th...

Page 173: ...as been selected and delivery is enabled Disa Disable Delivery allows you to disable message delivery for the currently selected phone and go to the delivery phone disabled menu Ph Phone Number enable...

Page 174: ...message groups Dele Delete Group enables you to delete an existing message group Back Back returns to the previous menu display Exit Exit directs you to the Exit Menu Pers Personal Options Menu Your p...

Page 175: ...rectory list RcNa Recorded Name enables you to change your recorded name Emai Email enables the system to deliver notification of any messages left for you to an email address NOTE Email notification...

Page 176: ...edit or delete mailboxes and to delete user passcodes Gree System Greetings enables you to record system greetings Sche System Schedule enables you to edit the system schedule and system time Info Sys...

Page 177: ...g a portion of your conversation The MUTE key is an on off switch and can be pressed as many times as necessary The mute feature deactivates the microphone for your speakerphone and handset or headset...

Page 178: ...Page Queue access code default access codes are 7060 7069 see Table on page 167 NOTE To pick up the call Mr Doe should dial from any station to the relevant Page Queue number default numbers 7060 7069...

Page 179: ...ver PA speakers see page 168 Voice page a specific station see page 169 Voice page a group of stations see page 171 To pick up a call placed in Page Queue from any station 1 Lift the handset of any te...

Page 180: ...3 Begin speaking Return Call If the call is not picked up within a predetermined time it will automatically return to the originating station from which Page Queue was placed 1 Press SPKR or pick up...

Page 181: ...ries User Guide Coral IPx FlexiCom Page Queue Page Queue Access Codes Page queue Number Soft Key Access Code Dial Pad 1 PgQ1 7060 2 PgQ2 7061 3 PgQ3 7062 4 PgQ4 7063 5 PgQ5 7064 6 PgQ6 7065 7 PgQ7 706...

Page 182: ...your system s Public Address PA speakers Use the form below to write in locations and their associated access codes Paging a message over public address 1 Press PAGE XXXX DSS key or dial PA access co...

Page 183: ...Press VPg upon reaching a busy keyset station to send a message to the other party that they are being paged When Unanswered Press VPg upon hearing the ringback tone at unanswered keyset station The c...

Page 184: ...tions 2 If you are in a conversation either place the call on hold or hang up then continue with the following steps When Auto Answer is Defined see Setup on page 249 When the tone stops the voice pag...

Page 185: ...aging zones or areas in your company and their associated access codes Sending a Zone Page 1 Dial the Zone Page Access Code or press a pre programmed DSS key with the Access Code number See Programmin...

Page 186: ...he parked party hears music or a tone system defined Press Park to Park a call or to retrieve from Park Parking a Call 1 While on a call press Park 2 Listen for the confirmation tone The call goes int...

Page 187: ...k scroll between names by using Next 3 Begin speaking Return Call If the parked call is not picked up within a predetermined time system defined timeout the call will automatically return to the origi...

Page 188: ...passcode see Setup Passcode on page 253 3 Listen for the confirmation tone 4 When your phone is locked all outbound dialing is prohibited and phone features are not accessible The only soft key to ap...

Page 189: ...M T207M NP and T208M BL see page 4 and page 6 and up to 48 with an optional TEM expansion module see page 5 and page 7 You can program these keys from the phone itself Press fSet Prog to access the Ke...

Page 190: ...ude content AAA while the same button when Shift Right precedes it may contain content BBB The same follows for the left sided buttons preceded by Shift Left To facilitate TEM button programming and l...

Page 191: ...Telephony Features 177 T200M Series User Guide Coral IPx FlexiCom Programming Feature Keys Activating Programmable Keys on the TEM Expansion Module TEM SHIFT Shift Right Shift Left Programmable Keys T...

Page 192: ...eries User Guide Coral IPx FlexiCom Programming Feature Keys Activating Programmable Keys on the TEM Expansion Module MSG CONF DIR HEADSET XFER REDIAL HOLD MUTE SPKR TEM SHIFT Programmable Keys Shift...

Page 193: ...User Guide Coral IPx FlexiCom Programming Feature Keys TEM Programmable Keys Form 23 22 21 20 19 18 17 16 15 14 13 34 33 32 31 30 29 28 27 26 25 24 45 44 43 42 41 40 39 38 37 36 35 56 55 54 53 52 51...

Page 194: ...s already programmed the contents appear on the system lines 5 Press the DSS Feature key again to save the contents to memory To View Programmed Key Contents 1 Press Prog 2 Press programmed key 3 View...

Page 195: ...ses of Boss line keys see Boss Groups on page 74 To Program Line Keys 1 Press Prog 2 Press the LINE NN DSS key you wish to program 3 Dial Boss LINE feature code default dial number 126 4 Dial the Boss...

Page 196: ...Press the LINE NN DSS key you want to program 3 Dial the ELA LINE feature code default dial number 17718 4 Dial the ELA Group number main ELA station number 5 Dial the Ring State digit as follows one...

Page 197: ...ogram a series of features under a single key useful for one button speed dialing voice response and voice mail system access and other complex dialing procedures The SPKR code 120 must be programmed...

Page 198: ...LED On Off feature code 1301 and feature code 145 Dial twice in succession SPKR code 120 Enter feature code 137 To conclude press the key again Outside telephone number Speed Key Permits you to progra...

Page 199: ...rchased from your dealer in letter or A4 sized paper The sheets of peel off stickers are provided to label the phone buttons with names and phone numbers To choose the appropriate label sheet layout d...

Page 200: ...location Load the label sheet into the printer tray From the DESI Plus DESI Lite menu choose File Print To place labels 1 Create and print the labels using the DESI software 2 Remove the vinyl overlay...

Page 201: ...ogrammed HELP key with APDL as the destination The RECORD key is used as a trigger for a predefined destination APDL to start recording the call to the user s voicemail box Programming a Record key 1...

Page 202: ...saved number will remain in memory until another number is saved by repeating the above procedure ARdl Auto Redial is used to repeatedly redial an outside number that is busy More than one number can...

Page 203: ...handset to enable conversation Once Auto Redial has been activated the following options appear in idle state after pressing ARdl The features in the following table affect all numbers in the redial l...

Page 204: ...ddddddddd On Selects the next or previous number in the redial list Enable Enbl SPKR Exits the redial feature and returns to normal keyset operation Restart release from freeze xFrz REP DIAL nn HOLD R...

Page 205: ...These devices are installed by your organization Use the form below to write down the types of external devices and their associated codes that are installed Activating deactivating Relay 1 Dial the R...

Page 206: ...llow the procedure below for each Reminder time required Press Remd to access the Reminder menu Entering a Reminder request 1 Press Remd 2 Enter the time you want to be called at the ENTER TIME prompt...

Page 207: ...rings the REMIN message appears on the top line indicating that this is a reminder call Press SPKR to answer the call the ANSWER REMIN message appears on the top line Choose one of the following 1 Pre...

Page 208: ...ck with your system administrator whether your Coral system supports the Room Status or Canned Messages feature If your Coral system supports the Canned Messages feature see page 94 the Room Status fe...

Page 209: ...s Room Status Names and User Access Codes Room Status Number Soft Key Access Code Dial Pad Name 0 RS0 7026 1 RS1 7027 2 RS2 7028 3 RS3 7029 4 RS4 7030 5 RS5 7031 6 RS6 7032 7 RS7 7033 8 RS8 7034 9 RS9...

Page 210: ...press Ser to mark the call 2 Listen for the confirmation tone 3 Transfer the call when you are ready The marked call will now return to you after the third party has hung up NOTE Should you try to mar...

Page 211: ...trunk etc in any state except data and conference without audio or visual warning to the monitored party While monitoring a port your telephone returns a busy signal for all incoming calls The volume...

Page 212: ...hoose Orig or dial the cancellation code To monitor the 2nd conversing party choose Prtn or dial the activation code To cancel Split Silent Monitor press SPKR or hang up NOTE If you hear the reorder t...

Page 213: ...o the 1st party press WPg Operating upon hearing busy or ringback tone 1 Dial the station 2 Upon hearing busy or ringback tone press SM2 OR Press Xfer and dial 9 Options available while monitoring To...

Page 214: ...t allow only internal destinations such as Call Forward Divert and Hunt features When entering external dial numbers make sure to include the external access code into the Private Library number as we...

Page 215: ...options Lib Library is used to select a new Private Library number Prev Previous scrolls to the previous Private Library Next Next scrolls to the next Private Library To program or change a Private L...

Page 216: ...er public private library number The number of digits that can be programmed including Codes and Pause time delay is limited by the system defined system wide Should you try entering a longer digit st...

Page 217: ...phone Also used for Call Accounting System Code WtDT Wait for Dial Tone Asks the system to wait for Dial Tone before dialing the digits Code Dsp Display Dash Displays a dash within the dialing number...

Page 218: ...ailable on your system consult your company directory for library numbers To dial a Public or Private Speed dial number 1 Lift handset 2 Dial speed call library number Private or Public Notes 1 In som...

Page 219: ...ion is displayed on the top line The digits are displayed on the second line as they are dialed and the corresponding DTMF tones are heard by all parties to the call NOTE phones defined with Auto Tran...

Page 220: ...ithout notifying the recipient When the destination is busy hanging up will cause the system to camp on external call only to the busy station Transferring an established call 1 During a call press Xf...

Page 221: ...to transfer to another party Hang up Press Camp to automatically camp on to the station from which the call was transferred Transferring a held call Use transfer of a held call to connect an incoming...

Page 222: ...ination the second party with whom a connection was made The following table allows identifying the progress of split calls when your phone is not equipped with a message display Activating Split Call...

Page 223: ...you wish to converse privately again with any party Press either the Src or Dest key and the other party will again be put on hold 6 If you wish to release the destination second party and return to 2...

Page 224: ...page 211 Consultation Call Consult with a third party While consulting the original caller will be put on hold After consultation is complete the two original parties will be reconnected and the cons...

Page 225: ...it for an answer The original party is placed on hold You may now speak freely with the third party 4 The following options are now available Press Brkr or Src or Dest to alternate between the calls a...

Page 226: ...consultation is concluded press Cslt or Xfer to return to the original call and disconnect from the consulted party NOTE If you do not succeed in establishing the Consultation call your Transfer COS...

Page 227: ...ty is put on hold while you converse and Dest flashes Press the lit Dest to converse privately with the second Destination party that you connected to The second Source party is put on hold while you...

Page 228: ...Station Telephony Features 214 T200M Series User Guide Coral IPx FlexiCom Voice Paging Voice Paging See Paging Voice Paging on page 169 Waiting Calls Receiving See Calls Waiting Receiving on page 89...

Page 229: ...r the time you wish to be called at the ENTER TIME prompt Note that four digits are required for a 12 hr clock i e 0805 for 8 05 3 Choose AM or PM NOTE If you hear a reorder tone Wakeup is denied at y...

Page 230: ...rings When the phone rings the WAKE message appears on the top line indicating that this is a Wakeup call Press SPKR to answer the call the ANSWER WAKE message appears on the top line Choose one of th...

Page 231: ...erer cannot hear the second conversing party The party whispered to continues to hear the second party and also hears the whisperer in lowered volume The party whispered to can reject the whisper page...

Page 232: ...80S This feature can be activated while you are silent monitoring the whispered party see Silent Monitoring on page 197 Then you can be heard by the whispered party as well as hear the two conversing...

Page 233: ...Station Telephony Features 219 T200M Series User Guide Coral IPx FlexiCom Zone Page Zone Page See Paging Zone Page on page 171...

Page 234: ...tation privileges Not every Attendant feature listed may have been installed in your system or at your station extension Attendant features are dependent on the assigned Class of Service COS levels Ch...

Page 235: ...runk tGp Trunk Group Number A number of trunks linked together members for a common outgoing function f Up Fast Up Scroll Used to fast scroll forward to the next assigned feature f Dn Fast Down Scroll...

Page 236: ...m Available Functions Set Activate Used to activate or to assign a selected feature Exit Exit Terminate Same as pressing SPKR Used to determine the end of the feature programming or to escape from the...

Page 237: ...Forwarding on page 83 Possible destinations are operator station group external number via public and private speed call library DVMS pre recorded message UNA central bell group call or network number...

Page 238: ...not answer within a system defined number of rings Time or eTim Forward Timed The attendant may program stations Boss Groups and ACD UCD Groups so that incoming calls ring at another destination duri...

Page 239: ...em adminitrator They can be used to indicate the station s status or any other pertinent information to the calling party Contact your system administrator for the list of canned message texts used in...

Page 240: ...tion room number or scroll through the list using 3 Choose Set to activate OR Choose Canc to deactivate or reset The status definition ASSIGN DEASSIGN appears on the top line 4 Press SPKR or Exit to e...

Page 241: ...ge Text and Attendant Access Codes Canned Message Number Soft Key Access Code Dial Pad Canned Message Text 0 RS0 7010 1 RS1 7011 2 RS2 7012 3 RS3 7013 4 RS4 7014 5 RS5 7015 6 RS6 7016 7 RS7 7017 8 RS8...

Page 242: ...e available the message NO TRACE RECORD appears 2 Choose SRm and dial a station room number or scroll through the list using 3 To start call trace choose Set To stop call trace choose Canc Prnt Malici...

Page 243: ...anned Messages feature If your Coral system supports the Canned Messages feature see page 225 the Room Status feature is unavailable Press aRS to access the Room Status options RSx Room Status x where...

Page 244: ...Status Names and Attendant Access Codes Room Status Number Soft Key Access Code Dial Pad Name 0 RS0 7010 1 RS1 7011 2 RS2 7012 3 RS3 7013 4 RS4 7014 5 RS5 7015 6 RS6 7016 7 RS7 7017 8 RS8 7018 9 RS9...

Page 245: ...adle then the attendant will receive a call with the NOT WOKEN message on the top line indicating that the wakeup call failed Should such a failure occur it is recommended that the attendant provide a...

Page 246: ...05 for 8 05 5 Choose AM or PM 6 Press SPKR or Exit to exit Canceling Wakeup Request 1 Press Req 2 Choose SRm and dial a station room number or scroll through the list using 3 Choose Canc to delete the...

Page 247: ...ithout resetting the Charge Table content This feature is useful for informing a hotel guest of current telephone charges Printing for a single station room 1 Press Prnt 2 Choose SRm and dial a statio...

Page 248: ...giving a hotel guest the telephone charges at checkout time Printing and resetting the charge table For a single station room 1 Press RST print with reset 2 Choose SRm and dial a station room number...

Page 249: ...ined system wide Wakeup and Call Forward are cancelled and Charge is reset In some systems defined system wide this feature can be activated only on idle stations If an attempt is made to activate the...

Page 250: ...operator station hunt group boss group keyset voice page zone group page page public address UNA central bell outside trunk call public and private speed dial pre recorded DVMS message group call and...

Page 251: ...hoose Set to activate ASSIGN message appears OR Choose Canc to deactivate DEASSIGN message appears NOTE For ChkO Set activates Check Out and Canc activates Check In 4 Press SPKR or Exit to exit Operat...

Page 252: ...nd examine system alarms See the PI Database Reference Manual for a detailed list of the alarm codes and their definitions 1 Press Alrm 2 Choose Next next alarm to scroll through the alarm list The al...

Page 253: ...Steady On Alarm condition remains but has been examined by the attendant Table of Alarm Types Type of Fault Description Action 60 Data Terminal Ready DTR not sent SMDR printer is malfunctioning and re...

Page 254: ...stination number where calls are to be forwarded OR Choose Dest to change the destination OR Choose Canc to cancel the alternate destination 3 Listen for the confirmation tone XD N Day Night Transfer...

Page 255: ...call including the outside line access code Possible outside line access codes trunk number trunk group number dial service routing access or another public personal library number and for special pur...

Page 256: ...l digits following will be Touch Tone Dialing DTMF 4 Inhibits display for Call Accounting System and key set display 5 Enables display for Call Accounting System and key set display 6 Wait for second...

Page 257: ...to reflect the time and date where the Coral system is installed NOTE To set an offset time see Time Zone on page 260 Setting the time 1 Press Time 2 Dial the time four digits 12 hour clock use leadin...

Page 258: ...om use for outgoing calls by the Auto Guard feature When ASSIGN appears in the display the trunk line is blocked DEASSIGN means the trunk line is in use by the system Auto Guard automatically blocks a...

Page 259: ...k Dial Service When ASSIGN appears in the display the trunk Dial Service line is blocked DEASSIGN means the trunk Dial Service line is in use by the system After unblocking a trunk Dial Service make a...

Page 260: ...used to program an outgoing trunk so that the trunk automatically and immediately connects to the system HotD Hot Trunk Delay is used to program an outgoing trunk to automatically connect to the syste...

Page 261: ...or scroll through the list using 3 Choose Set to activate ASSIGN message appears or Choose Canc to deactivate DEASSIGN message appears 4 Choose Exit or SPKR to terminate Operating features marked with...

Page 262: ...r as listed in your local telephone directory Coral Trunk Number Incoming CO lines ring directly at the following destinations according to Service Mode Outgoing CO Lines Reserved To Rsvd Power Fail D...

Page 263: ...following pages detail the setup and configuration options Coral Telephony Features page 250 User Definitions Menu page 258 System Definitions Menu page 261 NOTE The SysDef Menu is intended for syste...

Page 264: ...following pages detail the general feature setup options Auto Answer page 251 Voice Page Auto Answer page 251 Voice Page Receive page 251 Elapsed Time Display page 251 Headset Only page 252 Idle Disp...

Page 265: ...again to deactivate When activated a bullet is displayed next to VPAA VPR Voice Page Receive toggles the availability of your station to receive Voice Pages Press VPR once to activate press again to...

Page 266: ...ate or deactivate the Elapsed Time display When the conversation is over the Elapsed Time feature reverts to the state it was set to before the conversation started Head Headset Only This feature is d...

Page 267: ...ique passcode known only to you This passcode allows you if defined in your COS to use the following features Auto Set Relocate see page 71 COS Switchover see page 100 Executive Privilege see page 117...

Page 268: ...key Pref Preference is used to prioritize specific trunk or line connections for your phone This causes the system to automatically choose the available line loop or trunk in prioritized order when pl...

Page 269: ...erence to an outside line s and each time you make a call you will be connected directly to an external trunk When ELA lines are selected the maximum number of priorities is reduced Each ELA line requ...

Page 270: ...ivacy on page 76 1 To activate Privacy press fSet Priv The message PRIVACY is displayed When this feature is activated a bullet appears next to Priv 2 To cancel Privacy press Priv again The message NO...

Page 271: ...Auto Set Relocate on page 71 IRSS Individual Remote System Services IRSS Freedom enables you to connect an off site non Coral phone such as your home phone or mobile to the Coral and make calls from...

Page 272: ...ange the maintenance options to suit your individual needs To access the setup options press and hold OK until the Main Menu appears see page 77 and then choose Userdef the Userdef menu options appear...

Page 273: ...ls To change the ring type 1 Choose Ring Type 2 Choose Internal External or Voice Page see Paging Voice Paging on page 169 3 Press Edit 4 Choose the required ring type 5 Press Esc Tone Type Used to ch...

Page 274: ...tures such as the Keyset Idle Display Clock Wake up Reminder and Call Log features are used In these cases the phone clock is automatically adjusted to follow the localized time definitions To adjust...

Page 275: ...f menu Changing your phone s setup configuration could cause your phone to malfunction For a detailed explanation of the Sysdef menu system administrators can refer to the Installation manual The Sysd...

Page 276: ...h a call is to be transferred will automatically transfer the call use of the XFER key is not necessary This feature is typically used by attendants See also Transfer Xfer on page 266 Boss Group A Bos...

Page 277: ...ation Number listed in the local telephone directory Database The memory in which the flexible database system information is stored Programming the database is usually carried out during installation...

Page 278: ...outside line ttempting to access an outside line when Forced Account Code is on will cause the ENTER ACCOUNT message to be displayed After dialing the account code the user will be able to continue d...

Page 279: ...have put on hold which has returned to you after a predetermined time out period Station Each Coral internal telephone is called a station or an extension Station Group A number of stations linked tog...

Page 280: ...one busy tone or no sound at all as defined system wide If your Coral system is connected to another PABX you may have to use the FLASH key instead of the XFER key The XFER key is used for local Coral...

Page 281: ...to dial an authorization account code before accessing an outside line Before dialing is allowed VFAC verifies that the account code has been entered If the code is not present dialing is blocked Whe...

Page 282: ...ation user indicating that a third party has broken into or is leaving breaking out an existing conversation Break In Warning Tone heard during the entire break in period Indicates that a third party...

Page 283: ...l Forward All External Do Not Disturb Messages Waiting Secondary COS Key Click When defined for the phone a tone heard when pressing any key on the dial pad Reorder Tone You hear this tone at your pho...

Page 284: ...ating that you may continue dialing VIP Ring Tone A warbling tone heard when receiving a call from a station designated as VIP Enables you to identify an incoming call as a high priority call Voice Pa...

Page 285: ...hat the feature is inactive or the DSS destination is idle Wink A signal that flashes at a fast rate of 120 pulses per minute 400 100mS Typically indicates that a call is on hold or park normally the...

Page 286: ...tination notify system administrator 4 send special information tone 5 misdialed trunk prefix 6 channel unacceptable notify system administrator 7 call awarded and being delivered in an established ch...

Page 287: ...g user clearing 27 destination out of order call later 28 invalid format address incomplete check number and call again 29 facility rejected notify system administrator 30 response to status inquiry 3...

Page 288: ...d 47 resource unavailable unspecified notify system administrator 49 quality of service not available notify system administrator 50 requested facility not subscribed notify system administrator 51 re...

Page 289: ...not implemented 69 requested facility not implemented notify system administrator 70 only restricted digital information bearer capability is available notify system administrator 79 service or optio...

Page 290: ...3 mandatory information element is missing notify system administrator 95 invalid message unspecified notify system administrator 97 message type non existent or not implemented notify system administ...

Page 291: ...protocol error unspecified notify system administrator 112 type of protocol not available 113 ISUP not available 127 interworking unspecified notify system administrator If the message returns frequen...

Page 292: ...at which the phone communicates with the Coral This message indicates that the compression rate of your phone has not been correctly defined in the Class of Service COS Notify your system administrat...

Page 293: ...is no response from the DHCP server If there is no connection to the network check the connection to the LAN PC and then reboot If the problem persists notify your system administrator that there is...

Page 294: ...andard feature and aTrc is the attendant feature The boss group feature takes the format bXXX for example Fwd and bFwd where Fwd is the standard feature and bFwd is the boss group feature Source This...

Page 295: ...tup PrvLib Code 8 Private Library 193 Display page 200 1sec 9sec fSet Lib Dly Q1 Q9 Private Library 193 Delay 1 9 Seconds page 200 2Rng Call hf 8 Send Call Wait tone CampOn Offhook Call Offer 2nd Ring...

Page 296: ...e 244 AllS Chrg RST 1978 Attendant Charge Reset for all stations page 234 Alrm Sys 1997 Alarm Display page 238 AM Remd Wake Sys Time aWk 2 Used to set time to AM between midnight and noon page 243 ARd...

Page 297: ...y No Answer page 80 BNA E Fwd 17705 Call Forward Busy No Answer for External calls page 80 BOut tSet 155 Trunk Busy Out page 244 BrkI Call 124 hf 3 Break In page 45 BrkI Call 124 hf 3 Do Not Disturb O...

Page 298: ...Max Calls Waiting for Busy ACD Group 1746 page 66 ChkO sSet 1970 Station Check In Out page 235 Chrg Feat MENU Attendant Call Charge options Prnt RST page 233 CID Feat 1444 Caller ID Control page 88 cL...

Page 299: ...Day Night2 Service Mode Select page 238 Del Log Delete call records page 84 DelP GpCl AddO 1449 Delete Participant from Group Call page 128 Dest PkUp 180 77 Call Pickup Directed Destination page 87 D...

Page 300: ...L tSet 164 Trunk Direct In Line at DAY service page 244 DIR Fixed function key 1994N Directory phones page 101 Dir Dir 9 Directory 1994 Access the personal directory subset only page 105 Dir Feat 1994...

Page 301: ...for External calls page 223 Edit Dir 2 Directory 1994 Personal Edit the displayed entry BckS Spac LoCs UpCs Dgt Num Save Dial Exit page 105 eFlw Fwd 17713 Follow me for External calls page 80 eHld fS...

Page 302: ...99 Ext FlxC 17711 FlexiCall remote destination for External calls page 118 Ext fSet Lib 193 Private Library used to enter Outside Line Access Code followed by External Phone page 200 f Dn tSet sSet 5...

Page 303: ...Redl ARdl 6 Auto Redial 178 Freeze All Hold Set for all numbers page 188 fSet Feat MENU Feature Setup options Ring AAns VPAA VPR Elps Head Dsp Lang Pass Prog Pref Lib Safe Priv eHld Move IRSS page 249...

Page 304: ...eived calls page 84 IncO tSet 158 Trunk Incoming Only page 244 Int FlxC 17712 FlexiCall remote destination for Internal calls page 118 IRSS fSet 17714 Destination for IRSS Individual Remote System Ser...

Page 305: ...page 84 LogI ACD 1974 ACD Log In Out page 66 Move fSet AcdUcdACD N A Move Station Auto Set Relocate or Terminal Portability Default feature code Not Available page 71 MSG Fixed function key 175N 5N Me...

Page 306: ...Directory 1994 Personal Add a new entry page 105 New Remd 172 Reminder Add New Time page 192 New Wake 173 Wakeup Add New Time page 215 Next 2 Advances forward through a scroll list one step at a time...

Page 307: ...utgoing Only page 244 Park Feat Call 183 7 79 Call Park page 172 Par CIns 1983 Conference View Release Conference Participant page 99 Pass fSet 179 Passcode Change page 249 PgQ Feat Call MENU Page_Q P...

Page 308: ...71 Attendant Wakeup Report Printout page 231 Prnt Chrg 1972 Station Call Charge Printout page 233 Prog fSet 139 Programming Key page 249 Prtn SM SM1 1448 Used to monitor the 2nd conversing party page...

Page 309: ...1446 Group Call Release of a participant page 134 Room Feat MENU Room Status and Canned Message options RS0 RS1 RS14 RS15 page 194 RS0 RS15 Room 7026 7041 Room Status and Canned Message 0 15 page 194...

Page 310: ...l 195 Series Call page 51 sGp bFwd 168 167 169 1984 Enter Boss Group dial number in bFwd 168 FwdA 167 Busy 169 NA 1984 Time 17709 eTim page 78 sGp aFwd sSet N A Station Group in Attendant features pag...

Page 311: ...tures page 220 sRmG N A Enter Station Room Group in Attendant features page 220 sSet Feat MENU Station Features Setup Attendant only ChkO DND HotD HotI OrgO NoTk Blck TrmO page 235 St sSet Enter Stati...

Page 312: ...X Prnt page 148 TrmO sSet 152 Station Terminating Only page 235 tSet Feat MENU Trunk Features Setup Attendant only AGrd Blck BOut DIL N1 N2 Drop HotI HotD IncO OutO Rsvd page 244 UpCs Dir N A Directo...

Page 313: ...n off Not available in Coral versions 15 8 or higher page 249 WPg Feat Call 1744 Whisper Page Announcing page 217 WrpC ACD 1977 ACD Wrap Up Code page 66 WrpT ACD 1976 ACD UCD Wrap Up Time page 66 wtDT...

Page 314: ...eys and Feature Codes 300 T200M Series User Guide xMsg Feat Msg 1440 Message Cancel page 149 xPri Redl ARdl 9 Auto Redial 178 Cancel Priority page 188 Soft Key Source Default Feature Code What it Mean...

Page 315: ......

Page 316: ...Eliezer Katzenstein Visit us at www tadirantele com Israel 972 3 9262000 USA 1 516 632 7200 Russia 7 495 7750855 China 86 10 58696418 India 91 11 25850446 25854212...

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