T-Comfort Comfort Pro S, Mounting And Commissioning Manual

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Frequently Asked Questions PBX Networking
PBX Networking
Question: Why is it not possible to
answer calls from another
communications system via the
missed calls list?
You get a call e.g. via a direct Q.SIG connection. Which line seizure
codes you will need to dial for the callback is not included
automatically in the information transferred with Q.SIG. Therefore,
you need to setup the callback in the bundle configuration. Call up
the Telephony : Trunks : Bundle page. Change the desired Q.SIG
bundle and enter the line seizure code for the callback in the Prefix
for source phone number at incoming internal input field.
Question: Why is it not possible to
reach a communications system
indirectly via another
communications system?
You have interconnected e.g. three communications system with
two direct Q.SIG connections. While configuring the routes, you
applied the default “Business” selection for the Type setting. Call-
switching for internal calls is possible for the in-between
communications system for internal routes only. Change the Type
setting for all affected routes to “Internal”.
DECT
Question: The LED of the
Comfort Pro CB 300 DECT base
station is flashing, but none of the
DECT devices is functioning.
Make sure the terminal setting for the corresponding U
pn
port is set
to an Comfort Pro CB 300 DECT base station ( Configurator ,
Telephony: Ports: U
pn
menu).
If multiple Comfort Pro CB 300 DECT base stations are installed,
the blinking LED indicates that synchronisation is not finished.
Question: The LED of the
Comfort Pro CB 300 DECT base
station is continuously lit up, but
one of the cordless DECT devices
is indicating “No connection”.
You have not registered this DECT device. Configure a port in the
Configurator and start the enrolment procedure ( Telephony:
Devices: DECT Phones menu).
Question: Is it possible to
increase the time for the enrolment
procedure?
You must manually enter the IPEI of the DECT device in the
Configurator . The enrolment time is then increased to one hour
( Telephony: Devices: DECT Phones menu).