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Telephony
Call Forwarding
Attributes
A call forwarding chain can contain any call forwarding types and call forwarding users. There is no limit to
the number of successive call forwarding instances.
If the call forwarding destination is a system telephone, an incoming call is additionally indicated with the
display
via...
. The caller list of a system telephone can also determine both the call number of the caller as
well as the call number of the user doing the forwarding.
In the case of multiple forwarding, a setting in the user group of the call forwarding destination determines
which of the “Via” call numbers is displayed. You can have either the last call forwarding user (default)
displayed or the first call forwarding user in a chain displayed. The “Via” call number is, however, only
displayed when the call number display is activated for the forwarding user.
Call Forwarding
Name
Description
Call forwarding immediately (CFU)
Immediate and unconditional call forwarding
Call forwarding on busy (CFB)
Call is forwarded only if user is busy
Call forwarding after time (CFNR)
Call forwarding is only executed after a definable
time interval
Call Diversion (CD)
Is manually executed upon an incoming call from the
user
Virtual call number
A virtual call number is always diverted to a
destination call number
Call forwarding of a hunt group
Users of a hunt group can also configure respective
call forwarding
Call forwarding to external
Call forwarding to an external call number or via
remote-controlled dialling (Call Through)
Call forwarding by a system user
Call forwarding via Comfort Pro A IAM (with the
Connect to phone number
and
Connect to
voicebox
function) or via Comfort Pro A IAB (with the
secretarial function)
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