T-Comfort Comfort Pro S, Mounting And Commissioning Manual

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Team Functions Examples of Use
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In this team configuration it is useful to programme one of the function keys on each
telephone with the “Hold” function. A call, e.g. for TrK 11, can then be put on hold by
pressing the function key. If another team member then presses trunk key TrK 11 on
his telephone, he can accept the call. For further information on function keys, refer to
the “Comfort Pro P 100 / 300 / 500” user guide.
Line Busy Indication
If a line is busy, e.g. TrK 11 Johnson, the trunk keys on the other team telephones will indicate this.
Call Signalling
In this example, calls via all trunk keys are signalled acoustically.
Toggle Team
The toggle team described here illustrates how a large number of call numbers can be managed efficiently
with the help of team functions.
Each team member has one Comfort Pro P 500 system telephone with all call keys programmed as trunk and
team keys.
Line Seizure
Each team member is assigned seven call numbers, each programmed as a trunk key (TrK 10 to TrK 16 and
TrK 20 to TrK 26). For each member, these trunk keys are programmed either as support numbers or hotline
numbers.
The first support number and the first hotline number of each team member is programmed as a team key on
the other member’s telephone, e.g. TrK 10 and TrK 15 on Miller’s telephone as TK 10 and TK 15 on Johnson’s
telephone. The assumption here is that most calls will go to the respective first call numbers, and team
members can thus help each other out by answering one another’s calls.
On each telephone it is possible to toggle between the calls on individual lines, e.g. TrK 10 and TrK 11, by
pressing the appropriate key (toggling).
Every call on a trunk key can be transferred to any other party by means of the R key. For more information,
refer to the chapter entitled “Consultation, Toggling, Transfer and Conference” in the “Comfort Pro P 100 /
300 / 500” user guide.