T-Comfort Comfort Pro S, Mounting And Commissioning Manual

Page: 168 / 200

166
Multi-Company Variant Configuring the Multi-Company Variant
Configuring the Multi-Company Variant
The multi-company variant can be commissioned and configured by the system administrator of the
Comfort Pro S without any major effort. In the multi-company variant, the communications system behaves in
exactly the same way as the single-company variant. This is particularly of interest to users who want to
expand their own system and at the same time operate it in a group.
The process in brief:
1. The feature must be activated (see Activating the Multi-Company Variant starting on page 166).
2. The required companies must be set up (see Configuring and Managing Companies starting on
page 167).
3. The users of the Comfort Pro S are assigned to the individual companies (see Assigning Users starting
on page 167).
4. In order that the Comfort Pro S can transfer incoming calls to the corresponding company (or its staff)
correctly, the existing bundles must be uniquely assigned to the companies (see Assigning a Bundle/SIP
Trunk starting on page 168).
5. In the case of outgoing external calls, the lines via which the members of a company can make a call must
be defined (see Allocating Routing Codes starting on page 168).
6. An exchange must be set up for each company so that the Comfort Pro S can correctly process statuses
in which a call should be routed to the exchange (see Configuring the Company Exchange starting on
page 169).
Activating the Multi-Company Variant
To be able to configure several companies in the Comfort Pro S, the “Multi-company variant” feature must first
be activated. This is done in the Configurator on the Web console in the System: Common menu. Activate
the Multi company option here.
Only when this option has been activated are the fields required to configure the multi-company variant
available in the other menus of the Web console, for example in the User Manager: User groups menu or in
the Telephony: Trunks menu.