Synectix VMS Lite, User Manual

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Synectix VMS Lite
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Busy: Typical Busy cadence pattern = “016 015 016 015” corresponding to a 500 msec
On-Off-On-Off pattern.
Reorder: Typical Reorder cadence pattern = “007 008 007 008” corresponding to a 250
msec On-Off-On-Off pattern.
Listen to Last Call Progress: Synectix VMS Lite
plays back the 12-digit string for the
cadence values detected for the last call handled by it. This is very useful in trouble
shooting or setting up the
Synectix VMS Lite
to interface with a new PBX.
When the unit is working in the Blind mode, the call progress cadences are not
available and hence the unit prompts the last In-band string.
Wait Time Before Call Progress: Some times it is required to start the call progress
detection after a short delay. For example, quite often, the PBX gives out a transfer
tone immediately after a call is transferred and this interferes with the cadence
detection if the detection is started immediately after the call is transferred.
You may program the delay period here and the
Synectix VMS Lite
starts the cadence
detection only after this delay period has elapsed. Enter the new value in two-digit
format, which are in multiples of 40 milliseconds. The value ranges from 00 to 99 giving
a maximum delay of 400 msec. Default value is 0.
Answer Detection Time: This is the minimum duration of voice frame that must be
detected by the
Synectix VMS Lite
to consider a call as having been answered.
Enter the new value in two-digit format that are in multiples of 33 milliseconds. The
value ranges from 01 to 99. Default value is 07. Too small a value may result in false
detection of a call as answered whereas too large a value may result in the caller
missing the first word spoken by the called party.
1.5.2 Usage Parameters
After you press 2 for ‘Usage Parameters’ Synectix VMS Lite plays the following prompt:

Press 1 to Enter Rings to Pickup Per Port (1.5.2.1)

Press 2 For Conflict Timer Value (1.5.2.2)

Press 3 For Extension Length (1.5.2.3)

Press 4 For Time Before Deciding No-Answer (1.5.2.4)

Press 5 For Transfer Type (1.5.2.5)

Press 6 For Hang-up Tone Detection Time (1.5.2.6)
1.5.2.1 Rings to Pickup per Port:
The Synectix VMS Lite can handle four incoming calls at a time on its four ports.
However, each port may be programmed separately for the number of rings to wait
before answering the call by going off-hook. Valid range is from 0 to 9. By default, this
value is 1 for each port.
1.5.2.2 Conflict Timer Value: