Synectix VMS Lite, User Manual

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Synectix VMS Lite
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If this value is set too small by the installer, the Synectix VMS Lite may miss the first few
digits of the string or treat the digits as extension transfer digits. If this value is set too
high, outside callers may find a slightly longer silence between the time the unit
answers the call and the main greeting starts playing.
Wait Time Between Digits: This is the maximum time the unit waits in between digits
for the PBX to send the next digit of the In-band string. Enter the new value in two-digit
format in the range 00 to 99. The actual wait time equals the entered value multiplied
by 10 milliseconds. The Default value = 0.
If the PBX does not send the next digit by the time this wait time elapses, the unit
processes the digits dialed so far and proceeds accordingly.
Mailbox Login String:
This is the string to be dialed by a user to gain access to his/her
mailbox. This string may also be programmed as a Speed Dial Key on the user’s phone
to allow single key access to his/her mailbox.
You may enter maximum 16 characters using the special entry method as before. You
may accept the string by pressing 1 or cancel & return to previous menu by pressing 9.
Example: If the actual string is *#<Extn>, enter ** *2 *3
Busy / No answer strings : The Busy / No answer strings is a stream of characters sent
by the PBX to the
Synectix VMS Lite
to signal the status of a call which was transferred
by the Synectix VMS Lite earlier.
This method of signaling is required when the normal call transfer is done in the Blind
mode, where the
Synectix VMS Lite dials the extension and hangs up. In such cases the
PBX calls the
Synectix VMS Lite
and sends the appropriate string to inform the unit
that this is a call that was transferred earlier and is now being transferred back to it
because the called extension was busy or there was no answer from it. The unit plays
the appropriate message back to the original caller after decoding the string sent by
the PBX.
Some PBX’s use two different strings for each type i.e. two Busy strings and two no-
answer strings. In such cases, you may program an Alternate Busy / No answer string in
the
Synectix VMS Lite .
Maximum number of digits allowed = 16. Default = None
Busy String: E.g.: *52<Extn>. Enter ** 5 2 *3
Alternate Busy String: E.g.: *53<Extn>. Enter ** 5 3 *3
No-Answer String:
E.g.: *54<Extn>. Enter ** 5 4 *3
Alternate No-Answer String: E.g.: *55<Extn>. Enter ** 5 5 *3
Hang-up String: This is a string that may be sent by the PBX at any time during the call
that is already in progress, to signal the Synectix VMS Lite that the caller has hung up
and hence this call may be terminated. Example: ###. Enter *2 *2 *2
Invalid String:
E.g.: *56<Extn>. Enter ** 5 6 *3