Swyx SwyxPhone L420, User Documentation

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Telephoning with SwyxPhone 56
This is how you end one of several calls
1. You can only end an active connection. This can be done by:
• selecting the “Disconnect” option in the menu (then you can select one of the remaining
inactive lines)
If you have created the active connection yourself, putting the handset on hook will result in the
transfer of this call to the call on hold. If you have several lines on hold, the active line will also
switch to the state “On hold”.
5.7 How do I telephone with a headset?
Some telephone models have a headset connection, so that you can use a headset to telephone.
To use the headset, connect it to the telephone (see chapter 6.8,
Using a headset , page 90).
Before you can use the headset to telephone, you must first configure the “Headset button”
function key (see chapter 7.6,
Configuration of Function Keys , page 117).
This is how you pick up a call on the headset
1. When you receive a call, simply press the configured “Headset” function key in order to pick
up the call.
You can then telephone using the headset.
This is how you end a call on the headset
1. When you have finished your call, press the “Headset” function key again to end the call.
The connection will be terminated.
This is how you switch between the Handset and the Headset
1. If you have begun a call using the headset and you would like to use the handset for the rest
of the call, pick up the handset.
You can then continue your call using the handset.
2. If you would like to switch to the headset, press the “Headset” function key and put the
handset back on the hook.
You can then continue your call on the headset.
For further information please refer to chapter 6.8, Using a headset , page 90.
5.8 How do I start an inquiry call?
You are having a telephone conversation and you would like to call another subscriber (Inquiry
Call). Then you would like to alternately speak to both subscribers (Call Swap).
Example:
• You are speaking to a customer (subscriber A) and you would like to ask someone in the
warehouse (subscriber B), whether a certain article is on stock.
• You begin a second call at the same time with subscriber B. Then you can alternately speak
with subscriber A and subscriber B.
• While you are speaking with one subscriber (the corresponding Line button is activated),
the other subscriber will hear music on hold.
Ending one of several
calls
Call Pick up with
Headset
Hook on with headset
Switch Headset -
Handset