Swyx SwyxPhone L420, User Documentation

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8 Interaction with SwyxIt!
8.1 General
SwyxIt! is a telephony application which can be installed on your PC. SwyxIt! uses Internet
Protocol and it interacts excellently with Microsoft Outlook and Microsoft Exchange. For
example, you can use Drag & Drop to “drag” the phone number from an Outlook contact onto
the SwyxIt! interface or you can click on a specific contact in the “Contacts” folder in Outlook
in order and then on the SwyxIt! icon in the toolbar to call this subscriber. Depending on the
Outlook Calendar and Call Routing Manager, it is also possible to define intelligent call
forwardings. All of your Voicemails can be opened in Outlook and you can then listen to them
using a SwyxIt! Headset, the SwyxIt! Handset or the speakers connected to your computer.
SwyxPhone applies very many of the telephony settings you have created in SwyxIt!, as long as
they are not dependent on the terminal (e.g. the Personal Phonebook, the definition of call
forwardings, the assignment of Speed Dials, or Remote Inquiry). SwyxPhone is not dependent
on your PC, i.e. if your PC is switched off, you can still be reached on the SwyxPhone.
Furthermore, you can use SwyxIt! to control a SwyxPhone remotely (CTI ). In this way, you can
use the extensive features of SwyxIt!, and in addition benefit from the advatages of the
telephone, which is e.g. still available when your computer is swiched off. For further
information please refer to chapter 8.6,
PC Operation of a SwyxPhone or SwyxIt!
(CTI) , page 133.
If you normally only have one SwyxPhone, the settings you would have otherwise made using
SwyxIt! can be carried out by the system administrator for you.
If SwyxPhone or SwyxIt! does not log on properly, please check whether other devices are
already logged on under this user. A maximum of four devices (SwyxIt!, SwyxPhone or other
telephones) can be logged on simultaneously for one user.
If several devices are logged on under one user, the administrator can define which device
(SwyxIt!, SwyxPhone, H.323- or SIP-telephone) should signal the user’s status (Logged on,
speaking, etc.).