Welcome to the Touchscreen
17
RB6741-Z Touchscreen Security System User Manual
Understanding Alarms
When an alarm is tripped an audible alert is sounded. From that point, you have a specific
amount of time (default: 30 seconds) to enter your keypad code or an alarm will sound. If a
valid keypad code is not entered within a specific time of the audible alarm sounding, a
message is sent to a central-monitoring station. See "Disarming the System &
Understanding What Happens During an Alarm" on page 32 for more information.
The central-monitoring station will attempt to contact the persons listed on the account.
When they reach a person listed on the account, they will ask for the Secret Word to affirm
whether a genuine emergency is occurring. If no one on the list can be contacted, or if the
person contacted gives the wrong Secret Word, the central-monitoring station immediately
dispatches police or other appropriate emergency personnel.
If the alarm is not cleared within 4 minutes, the system resets so it can monitor additional
alarm events.
If a sensor is faulted too many times resulting in alarms, no more alarms will be sent to
central monitoring for 48 hours or until the security system is disarmed.