Using the Touchscreen
35
RB6741-Z Touchscreen Security System User Manual
Low Power Mode
The Touchscreen is powered by an A/C power adapter or included back-up battery. When
A/C power is lost, the Touchscreen automatically switches to back-up battery and places
itself in Low Power mode.
WARNING:
Low Power Mode is an emergency backup mode designed to ensure
that your security system continues to communicate alarms during unforeseen
power outages. During Low Power Mode, your system loses remote control
functionality and only broadcasts major system events such as alarms.
When the A/C power to the Touchscreen is lost, the following occurs:
1. The button LEDs go dark with the exception of the Home button
, which remains lit.
2. The Touchscreen stops communicating over broadband with the central-monitoring
station and the system servers (if the premise has lost power the router will be down as
well).
3. The Touchscreen stops sending heartbeat signals to the system servers over cellular.
4. The Touchscreen reports an AC Power Loss trouble in the Trouble Header.
5. The Touchscreen tries to send an AC Power Loss message to the system servers over
cellular if connectivity is available. If the system servers receive the message, the
Subscriber Portal and other mobile devices report an AC Power Loss trouble, and will
never report a Connectivity Loss trouble messages for as long as Low Power Mode
continues.
Note:
The Subscriber Portal and mobile devices eventually might report a loss of
broadband and cellular connectivity if the AC Power Loss message was not
received for some reason. In this case, they will not report an AC Power Loss
trouble.
6. Fifteen seconds after the attempt to send the message, the screen of the Touchscreen
goes dark. This occurs approximately 1 to 3 minutes after the A/C power has been lost.
7. While in Low Power Mode:
– When the screen is tapped, the Touchscreen “wakes up” temporarily to display the
Home screen, but you cannot use any Touchscreen apps that communicate with
remote sources. For example, you are not able to use the News app or Sports app at
all.
– The Touchscreen stays awake only enough to continue communicating with the
sensors and monitoring for other events.
