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FAULT DIAGNOSIS
8
169
8017768/12AX/2019-05-31|SICK
Subject to change without notice
O P E R A T I N G I N S T R U C T I O N S | TIC
8
Fault diagnosis
This chapter describes how to identify and remedy faults in the profiling system.
WARNING
Danger in the event of malfunction!
Cease operation if the cause of the malfunction has not been clearly identified!
▸
Immediately stop system operation if you cannot clearly identify the fault and if you
cannot safely remedy the problem.
8.1
SICK Support
If you cannot remedy the error with the help of the information provided in this chapter,
please contact your SICK subsidiary.
To deal with your inquiry quickly, we will require the following information:
•
Exact name of system component.
•
Firmware version (see chapter
6.10.1 Displaying information on the TEMS Recorder
•
Log files (see chapter
8.3.3 Detecting system errors using log files
•
Configuration file (see chapter
6.7.5 Saving the configuration on the hard drive