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9/20/17, 8*58 AM
Shure Publications | User Guides | ULX-D Dual and Quad Z16-20
Page 76 of 96
http://pubs.shure.com/guide/ULXD-DQ/en-US
wheel on the receiver. When the control wheel is pressed,
the corresponding receiver icon in WWB6 will flash to
identify the location of the receiver.
Troubleshooting
Issue
See Solution...
No Sound
Power, Cables,
Radio Frequency, or
Encryption
Mismatch
Faint sound or distortion
Gain
Lack of range, unwanted noise
bursts, or dropouts
RF
Cannot turn transmitter off or
change frequency settings, or can't
program receiver
Interface locks
Encryption Mismatch message
Encryption
Mismatch
Firmware Mismatch message
Firmware Mismatch
Antenna Fault message
RF
Power
Make sure that the receiver and transmitter are receiving
sufficient voltage. Check the battery indicators and
replace the transmitter batteries if necessary.
Gain
Adjust the system gain on the front of the receiver. Ensure
the output level (XLR output only) on the back of the