Sharp AQUOS sense5G, User Manual

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Copying Voice Memos to Internal Storage/SD
Card
In Home Screen, (Phone) Settings
Calls Answer phone Voice Memo List
Touch & Hold message Export AQUOS
sense5G / SD card Select where message is saved
USE THIS FOLDER ALLOW OK
Troubleshooting
Q. Difficulty with call
A. It may be difficult to make a call in a location with
noise.
A. Check the call volume when using Speakerphone. It may
be difficult to make a call with a raised call volume.
Q. The other party cannot hear me
A. Are you covering Mic/Recorder Mic on the bottom
surface of handset with your finger, etc.? Make sure
not to cover Mic/Recorder Mic.
A. Have you muted handset? The other party cannot hear
you if handset is muted.
Q. Sound experiences popping during a call
A. Are you moving location during a call? Popping may
occur when switching areas for a better signal. This is
not a malfunction.
Using VoLTE/VoLTE (HD+)
VoLTE (Voice over LTE) is a system enabling voice calls over
LTE networks. Compared to voice calls over conventional 3G
connections, high-sound quality calls and reduced time until
ringtones sound are possible. VoLTE (HD+) provides a clearer
and more natural quality call than conventional VoLTE.
・VoLTE/VoLTE (HD+) are available when the counterpart
model is respectively a VoLTE- or VoLTE (HD+)-compatible
model from SoftBank/Y!mobile. In addition, it is necessary
for both handset and the counterpart model to be within
the SoftBank 4G LTE (FDD LTE) service area, with
"Preferred network type" set to "5G (recommended)" or
"4G", and "4G Calling" enabled.
・See " Service web page (https://www.softbank.jp/mobile/
service/global/overseas/volte/) " (Japanese) for information
on countries and regions where VoLTE international roaming
is supported.
Disabling VoLTE/VoLTE (HD+)
In Home Screen, (Settings) Network & internet
Mobile network 4G Calling ( )
・Tap
4G Calling to toggle on ( )/off ( ).
VoLTE/VoLTE (HD+) Cautions
VoLTE/VoLTE (HD+) use 4G network service, and are
unavailable when 4G network service is disabled on
handset. If VoLTE/VoLTE (HD+) are unavailable, follow
the steps below to check whether 4G network service is
enabled (
).
In Home Screen, (Settings) Network & internet
Mobile network Preferred network type
・If disabled (
), Tap 5G (recommended) / 4G to
enable it ( ).
HD Voice
HD Voice supports a wide range of audio tones for clearer,
more natural-quality voice calls.
・Available when the counterpart model is an HD Voice-
compatible model from SoftBank/Y!mobile.
・HD Voice is compatible with VoLTE and 3G network. Use HD
Voice with VoLTE for voice calls of even higher quality.