System Manual – MOVITRAC® 07
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SEW electronics service
Operation and Service
10.4
SEW electronics service
Send in for repair
Please contact the SEW electronics service if a fault cannot be rectified (
→
"Cus-
tomer and spare parts service").
Please always specify the service code number when you contact the SEW electronics
service. This will enable SEW-EURODRIVE service to help you more effectively.
Please provide the following information if you are sending the unit in for repair:
Serial number (
→
nameplate)
Unit designation
Brief description of the application (application, control via terminals or serial)
Motor which is connected (motor voltage, star or delta connection)
Nature of the fault
Peripheral circumstances
Your own presumption of what has happened
Unusual events which preceded the fault
