Appendix - Troubleshooting
TPR User Manual
122
9.3
Troubleshooting
This chapter describes some problems and their solutions.
Problem
• ’The TPR indicates the BIOS mode’
• ’A connection to the TPR Control Center cannot be established’
• ’The password is no longer available’
• ’Personal Printing: The printer does not print’
• ’The printer does not print when print jobs are sent to the TPR’
The TPR indicates the BIOS mode
Possible Cause
The TPR switches to the BIOS mode if the firmware functions well
but the software is faulty. This may happen in the case of an
incorrect software update, for example. The TPR indicates the BIOS
mode when the activity LED is blinking green.
The TPR is not operational in the BIOS mode.
If the TPR is in the BIOS mode, the filter 'BIOS mode' will be created
automatically in the device list of the InterCon-NetTool. The TPR is
displayed within this filter.