DOCS-010 Manual, SeaBotix Inc. Users, 200 Series – 18 Mar 09 - Rev B - Page 52 of 52
Return Policy
SeaBotix Inc. is strongly committed to the highest quality production facilities and
customer satisfaction is our top priority. To achieve this goal, SeaBotix Inc. is
happy to offer a full refund on any of our standard products that are returned
within 30 days of the date the items were shipped. If for any reason you are not
satisfied with our products, simply notify us by calling (619) 450-4000 or email us
at: [email protected]. SeaBotix Inc. will immediately issue a Return Material
Authorization (RMA) number. When requesting an RMA number please have the
following information ready: name of owner, name of distributor if any, product
being returned, and the last four digits of the product serial number.
Items being returned must be in
“AS NEW condition”. “AS NEW Condition” means
that there are no scratches, marks, blemishes on the item; there are no signs of
wear on the product, or the cases, and the product has not been altered or
modified in any way. The following conditions must be met you for warranty
covered repairs:
Return the merchandise to us within 30 days of the date the items were
shipped.
The product must be returned in as new, resalable condition.
All packaging materials must be included and not be torn or damaged.
All manuals must be unmarked.
All return shipping charges must be prepaid.
The RMA number must be displayed prominently on the outside of the
shipping container to avoid delays in processing your return.
Upon receipt of the returned merchandise in good order, and in accordance with the above
provisions, SeaBotix Inc. will promptly refund your purchase price.
