Understanding display messages
254
10. Troubleshooting
Install toner cartridge
The toner cartridge is
not installed or the
toner cartridge is not
properly installed.
Install the toner cartridge.
If it is already installed, try
to reinstall the toner
cartridge. If the problem
persists, call for service.
Input System Failure
[error number]:Check
[HCF number]
connection
There is a problem in
the HCF
Open and close the HCF. If
the problem persists, call
for service.
Input System Failure
[error number]:Check
[tray number]
connection
There is a problem in
the tray
Open and close the tray. If
the problem persists, call
for service.
Input System Failure
[error number]:Pull [HCF
number] out and insert it
There is a problem in
the HCF.
Open and close the HCF. If
the problem persists, call
for service.
Input System Failure
[error number]:Pull [tray
number] out and insert it
There is a problem in
the tray.
Open and close the tray. If
the problem persists, call
for service.
Lamp Failure: [error
number]. Open the door,
then close it. Call for
service if the problem
persists
There is a problem in
the lamp.
Open the door, then close
it. If the problem persists,
call for service.
Message
Meaning
Suggested solutions
LSU Failure: [error
number]. Turn off then
on. Call for service if the
problem persists
There is a problem in
the LSU.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Motor Failure: [error
number]. Turn off then
on. Call for service if the
problem persists
There is a problem in
the motor system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
MSOK Failure [error
number]. Call for service
and Change MSOK
There is a problem in
the engine system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
MSOK Failure [error
number]. Call for service
There is a problem in
the engine system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Network cable is
disconnected. Check it
The machine is not
connected with a
network cable.
Connect the machine to
the network with a
network cable.
Original paper jam in the
exit area of scanner
The originals are
jammed in Dual scan
document feeder.
Clear the jam.
Message
Meaning
Suggested solutions