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Solving other problems
387
15. Troubleshooting
Refer to the Microsoft Windows User’s Guide that came with your computer
for further information on Windows error messages.
Common Mac problems
Refer to the Mac User’s Guide that came with your computer for further
information on Mac error messages.
Machine information is not displayed
when you click the device in the Devices
and Printers.
Check the
Printer properties
. Click
the
Ports
tab.
(
Control Panel
>
Devices and
Printers
> Right-click on your
printer icon and select
Printer
properties
)
If the port is set to File or LPT,
uncheck them and select TCP/IP,
USB, or WSD.
Condition
Suggested solutions
Condition
Suggested solutions
The machine does not print PDF
files correctly. Some parts of
graphics, text, or illustrations are
missing.
Printing the PDF file as an image may
enable the file to print. Turn on
Print As
Image
from the Acrobat printing options.
It will take longer to print when you
print a PDF file as an image.
Some letters are not displayed
normally during cover page
printing.
Mac OS cannot create the font while
printing the cover page. The English
alphabet and numbers are displayed
normally on the cover page.
When printing a document in Mac
with Acrobat Reader 6.0 or
higher, colors print incorrectly.
Make sure that the resolution setting in
your machine driver matches the one in
Acrobat Reader.
Summary of Contents for Multifunction MultiXpress X322 Series
Page 295: ...Redistributing toner 295 14 Maintenance 4 X322x X328x series ...
Page 296: ...Redistributing toner 296 14 Maintenance 5 K325x K330x series ...
Page 298: ...Replacing the toner cartridge 298 14 Maintenance 6 X322x X328x series ...
Page 299: ...Replacing the toner cartridge 299 14 Maintenance 7 K325x K330x series ...
Page 301: ...Replacing the imaging unit 301 14 Maintenance 8 X322x X328x series ...
Page 302: ...Replacing the imaging unit 302 14 Maintenance 9 K325x K330x series ...
Page 303: ...Replacing the imaging unit 303 14 Maintenance ...
Page 305: ...Replacing the waste toner container 305 14 Maintenance 10 X322x X328x series ...
Page 306: ...Replacing the waste toner container 306 14 Maintenance 11 K325x K330x series ...
Page 312: ...Cleaning the machine 312 14 Maintenance X322x X328x series ...
Page 313: ...Cleaning the machine 313 14 Maintenance K325x K330x series ...
Page 315: ...Cleaning the machine 315 14 Maintenance X322x X328x series ...
Page 316: ...Cleaning the machine 316 14 Maintenance ...
Page 317: ...Cleaning the machine 317 14 Maintenance K325x K330x series ...
Page 318: ...Cleaning the machine 318 14 Maintenance ...
Page 320: ...Cleaning the machine 320 14 Maintenance K325x K330x series ...
Page 324: ...Cleaning the machine 324 14 Maintenance X322x X328x series ...
Page 325: ...Cleaning the machine 325 14 Maintenance ...
Page 326: ...Cleaning the machine 326 14 Maintenance K325x K330x series ...
Page 327: ...Cleaning the machine 327 14 Maintenance ...
Page 339: ...Clearing paper jams 339 15 Troubleshooting 3 In the multi purpose tray ...
Page 341: ...Clearing paper jams 341 15 Troubleshooting Jam feed 1 Jam feed 2 ...
Page 342: ...Clearing paper jams 342 15 Troubleshooting Jam feed 3 Jam feed 4 Optional device only ...
Page 357: ...Clearing paper jams 357 15 Troubleshooting 8 In the optional finisher area ...