Ruckus Wireless ZoneDirector 3000, User Manual, Page: 53 / 430

Registering Your Product
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ZoneDirector 9.8 User Guide, 800-70599-001 Rev B
53
Registering Your Product
NOTE: Ruckus Wireless encourages you to register your ZoneDirector product to
receive updates and important notifications, and to make it easier to receive support
in case you need to contact Ruckus for customer assistance. You can register your
ZoneDirector along with all of your APs in one step using ZoneDirector’s Registration
form.
NOTE: To ensure that all registration information for all of your APs is included, be
sure to register after all APs have been installed. If you register ZoneDirector before
installing the APs, the registration will not include AP information.
To register your ZoneDirector:
1 Click the
Product Registration
link in the Support widget on the Dashboard, or
2 Go to
Administer > Registration
.
3 Enter your contact information on the Registration page, and click
Apply
.
4 The information is sent to a CSV file that opens in a spreadsheet program (if you
have one installed). This file includes the serial numbers and MAC addresses of
your ZoneDirector and all known APs, and your contact information.
5 Save the CSV file to a convenient location on your local computer.
6 Click the link on the Registration page to upload the CSV file ( https://
support.ruckuswireless.com/register ). If you do not already have a Support
account login, first click the https://support.ruckuswireless.com/
get_access_now link to create a support account, and then click the register link
to upload the CSV file to Ruckus Support.
Figure 20. Support Widget on the Dashboard