Ruckus Wireless ZoneDirector 3000, User Manual, Page: 392 / 430

Measuring Wireless Network Throughput with SpeedFlex
If WLAN Connection Problems Persist
392
Ruckus Wireless, Inc.
If WLAN Connection Problems Persist
If the previous technique fails to resolve the connection issues, you may need to
guide the user through a reset of their WLAN configuration. This requires deleting
the user record, then creating a new user record, after which the user must repeat
the Zero-IT Activation process to reactivate their device with ZoneDirector.
1 Have the user log out of the WLAN.
2 Go to Configure > Users . The Internal User Database table appears, displaying
a list of current user accounts.
3 Locate the problematic user account in the table, and click the check box to the
left of the user’s name.
4 Click Delete .
5 Click the Create New button to create a new user account for this user. Enter
a user name and password, and choose a role from the drop-down menu.
6 Send a notification to the user with instructions on how to re-configure their client
and log into the WLAN again.
At the end of this process, the user should be reconnected. If problems persist, they
may originate in Windows or in the wireless network adapter.
Measuring Wireless Network Throughput with
SpeedFlex
SpeedFlex is a wireless performance tool included in ZoneDirector that you can use
to measure the downlink throughput between ZoneDirector and a wireless client,
ZoneDirector and an AP, and a wireless client and an AP. When performing a site
survey, you can use SpeedFlex to help find the optimum location for APs on the
network with respect to user locations.
NOTE:
B
efore running SpeedFlex, verify that the Guest Usage and Wireless Client
Isolation options (on the Configure > WLANs > Editing {WLAN Name} page) are
disabled. The SpeedFlex Wireless Performance tool may not function properly when
either or both of these options are enabled. For example, SpeedFlex may be
inaccessible to users at
http://{zonedirector-ip-address}/perf
or
SpeedFlex may prompt you to install the SpeedFlex application on the target client,
even when it is already installed.