Ricoh TCRU/ORU, Troubleshooting Manual

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(e) Decrease the heat roller temperature
1. In [Advanced Settings] for the custom paper you are using, select 1232: [Fusing
Temperature], and then decrease the value in the following corresponding settings by
5°C.
• [BW/FC/FCS]
[Heat Roller Temp]
• [FCS]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
• [S]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
• [BW/FC/FCS: Fuser Setting HQ]
[Heat Roller Temp]
• [FCS: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
• [S: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
2. Print 10 or more A3 sheets.
3. Has the problem been resolved?
Yes Go to the next step.
No Repeat Step 1 to 3.
4. Is the toner fusibility within the permissible range?
Yes Finished!
No Contact your service representative.
• After performing the solution, it is recommended to perform the color calibration of the external
controller.
• Check the toner fusibility as follows:
• The printed image does not come off.
• The toner does not come off even if it is lightly rubbed by a nail.
• The toner does not come off even if it is rubbed by the cloth for cleaning the contact glass.
7. Image Quality Problem: Full Page
74