Ricoh TCRU/ORU, Troubleshooting Manual

Page: 93 / 184

Troubleshooting Image Quality Problems
Paper Skew
Depending on the cause of the problem, do one of the following:
The side fences in the paper tray are too far apart.
If the side fences are too far apart, the paper may be skewed.
Adjust the side fences to match the paper width.
When you close the paper tray, the side fences may become misaligned due to the weight of the paper.
To prevent this, close the paper tray slowly.
For details about loading paper, see "Loading Paper", Preparation.
A scrap of paper or some other small fragment is jammed in the paper feed path.
Remove the fragment.
For details about cleaning the paper feed path, see page 101 "Cleaning the Paper Feed Path".
The correct degree of paper arching has not been specified.
Adjust the degree of paper arching at the registration gate.
<If using paper of Paper Weight 1 to 4>
In the [Machine: Paper Feed/ Output] group on the [Adjustment Settings for Operators] menu,
change the value in 0307: [Adjust Registration Paper Buckle].
<If using paper of Paper Weight 5 to 8>
In the [Machine: Paper Feed/ Output] group on the [Adjustment Settings for Operators] menu,
change the value in 0308: [Adjust Registration Paper Buckle (Thick Paper)].
Increase the value for the paper tray in use, and then print the image. If the problem persists even though
the setting has reached its maximum value, try decreasing the setting.
If the problem persists even though you have tried the complete range of settings from minimum to
maximum, contact your service representative.
Wrong Detection of Skew
Depending on the cause of the problem, do one of the following:
Sheets of mixed type, thickness, or color are loaded in the paper tray.
Load identical sheets in the paper tray.
Troubleshooting Image Quality Problems
91