6.
Print the image. Has the problem been resolved?
Yes
Finished!
No
Contact your service representative.
Delivered Sheets Are Not Aligned
Cause:
When sheets are delivered to the stacker tray, because of paper-to-paper friction, the paddle fails to
pull the trailing edge back into the front guide, resulting in misalignment.
The paper edge stopper also fails to push back the protruding leading edge.
This may occur if:
• Thick (280 g/m
2
[105 lb. Cover] or heavier), uncurled A3 or larger paper is used.
<How the problem occurs>
1. An uncurled sheet is delivered to the stacker shift tray.
Paper feed direction
Stacker shift tray
Paper edge
stopper
Paper exit
Paddle
CEZ577
2. Strong friction occurs on the trailing edge so that the paddle cannot pull the sheet back and
align the edges of the sheet with those of the stack.
Paper feed direction
Stacker shift tray
Paper edge
stopper
Paper exit
Paddle
CEZ578
9. Post-Processing Option Troubleshooting
152
Summary of Contents for TCRU/ORU
Page 2: ......
Page 10: ...8...
Page 18: ...1 Before You Begin 16...
Page 20: ...2 Troubleshooting Service Call Problems SC Codes 18...
Page 60: ...6 Image Quality Problem Spots 58...
Page 84: ...7 Image Quality Problem Full Page 82...
Page 132: ...8 Troubleshooting Paper Delivery Problems 130...
Page 160: ...9 Post Processing Option Troubleshooting 158...
Page 183: ......
Page 184: ...EN GB EN US EN AU D0AK 7433 2018...