QUANTA W Mainboard Series S210-MBT2W, Technical Manual

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T
ROUBLESHOOTING
T
ROUBLESHOOTING
5-3
[5.1.19] Electrical Short or Overload
[5.1.20] Remove non-essential items such as extra controller
cards (e.g SAS 6G Mezz/B, 10G Mezz/B) or HDD devices to
check for shorts and overloads.
[5.1.21] If the system boots correctly, there may be a short or
overload associated with one of the components.
[5.1.22] Replace each of non-essential items one at a time to
isolate which one is causing the problem.
[5.1.23] If the problem occurs even after removing the non-
essential components, the problem has to be with the server
board, power supply, memory, or processor.
[5.1.24] Defective Components
[5.1.25] Defective components, especially processor and mem-
ory, can cause system boot issues.

Swap the memory modules with known good memory.
Verify correct operation of the suspected memory in a
known working system.

Swap the processor with a known good processor. Verify
correct operation of the suspected processor in a known
working system.
[5.1.26] System does not boot after
Configuration Changes
[5.1.27] Hardware Changes
[5.1.28] If the system does not boot after making changes to
hardware or adding new components, verify that the component
installed is compatible with the server.
[5.1.29] Software Changes
[5.1.30] If you recently installed new software or new device
drivers:

Try booting into Safe Mode and uninstall the new software
or driver. If you can now boot normally, there may be a
compatibility issue between the new software or driver
and some component in your system. Contact the soft-
ware manufacturer for assistance
[5.1.31] BIOS Changes
[5.1.32] Changes to some advanced BIOS settings can cause
boot issues. Changes to Advanced BIOS settings should only
be made by experienced users.
[5.1.33] If the BIOS Setup Utility is accessible by pressing F2
during boot, reset the BIOS to factory defaults by pressing F9 .
Save and exit the BIOS Setup