Chapter 7
Troubleshooting Printer Problems
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Active Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Power Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Printer Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Preventing Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Clearing a Paper Jam. . . . . . . . . . . . . . . . . . . . . . . . 7-6
Printer Resets . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Blank Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Not All Pages Are Printed. . . . . . . . . . . . . . . . . . . 7-15
Unclear Printout . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Printer Ejects Blank Pages . . . . . . . . . . . . . . . . . . 7-15
Paper Jam Indicator Stays On . . . . . . . . . . . . . . . . 7-17
General Print Quality Problems . . . . . . . . . . . . . . 7-17
Specific Print Quality Problems . . . . . . . . . . . . . . 7-18
Placing a Service Call . . . . . . . . . . . . . . . . . . . . . . 7-21
Chapter 8
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
About Serial Communication . . . . . . . . . . . . . . . . . 8-1
Changing the Default Parameters . . . . . . . . . . . . . . 8-6
Testing Communication: Sample Files. . . . . . . . . . 8-9
Sample PostScript File . . . . . . . . . . . . . . . . . . . . . 8-12
The Error Handler . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Chapter 9
PostScript: Technical Overview
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
How Your Printer Works . . . . . . . . . . . . . . . . . . . . 9-1
Using PostScript: Interactive Mode . . . . . . . . . . . . 9-3
Changing the Default Paper Cassette . . . . . . . . . . . 9-6
The PostScript manualfeed Operator . . . . . . . . . . . 9-8
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Summary of Contents for PS 410
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