QMS PS 410, User Manual

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Printer Resets
If the printer resets or reboots itself, check for the following
problems:
1. Macintosh applications have a setup file (LaserPrep) which
the LaserWriter program sends to the printer at the beginning
of the first job printed by a Macintosh. This file sets the state
of the printer for use by the Macintosh. Each Macintosh on the
network must send the same version of setup file or the
network experiences re-initialization. Re-install the same
version of the LaserWriter and the Laser Prep file into the
System Folder on each networked Macintosh if you
experience problems.
2. If you are downloading additional typefaces, too many can
overload the printer’s memory causing the printer to reset to
default.
3. If the printer resets in other circumstances, call your QMS
vendor for service.
Blank Pages
If the printer prints blank pages, check for the following possible
problems:
1. If the start-up page ejects but is blank or blank pages output
from the printer during a printing job, check the EP-L toner
cartridge. Pages do not print if the toner cartridge is out of
toner.
2. Be sure you broke the tab on the side of the EP-L cartridge
and removed the sealing tape.
3. If the toner cartridge is not empty and the sealing tape is
removed, and blank pages are being ejected, take the toner
Chapter 7
7 - 1 4 T r o u b l e s h o o t i n g P r i n t e r P r o b l e m s