QMS PS 410, User Manual

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cartridge out and roll it from side to side. This procedure is
described in chapter 2, “Printer Use,” as well as in the
directions that come with the cartridge.
4. If these solutions do not work, contact your QMS vendor.
Not All Pages Are Printed
1. Check your cable. See the section in the Getting Started Guide
on connecting and testing with either a Macintosh or an IBM
PC. You may have the wrong kind of cable.
Unclear Printout
See “Print Quality Problems” at the end of this chapter.
Printer Ejects Blank Pages
1. Check the Active indicator. If the light is on, try sending your
file to the printer again, and if the Active indicator does not
light, check the interface setting. You may not be configured
for the correct cable and port. See the “Connecting the IBM
PC” or “Connecting the Macintosh” in the Getting Started
Guide.
2. There may be a problem with the connection of devices.
Review the section entitled “Connecting the Printer to the
Host” in the Getting Started Guide to be sure you have
properly connected to the printer. You must have the right kind
of cable: null modem serial or parallel for IBM PC or
compatible users, and LocalTalk for Macintosh or networked
users. See Appendix A. These cables may be ordered from
your QMS vendor.
Chapter 7
T r o u b l e s h o o t i n g P r i n t e r P r o b l e m s 7 - 1 5