QMS PS 410, User Manual

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this is not your case, you may have a laser or engine failure, and
you should place a service call to your QMS vendor.
Power Light
If the Active indicator is on, but no start-up page prints, turn off the
printer and check the following:
1. From a cold start, it takes a minute for the printer to warm up.
Be sure you have waited long enough for a start-up page before
suspecting a problem.
2. Check that there is paper in the paper tray.
3. Close the multi-purpose tray. Open the side of the printer and
check for a paper jam. If a jam is present, go to the section
called “Clearing a Paper Jam” later in this chapter.
4. Make sure a toner cartridge is installed.
5. Check to see if you have disabled the start-up page with the
PS Executive Series Utilities program. Go into the program
and enable the start-up page or try sending a file you know
prints.
6. If none of the above problems are found, call your QMS
vendor.
Printer Error
If the Printer Error light comes on
1. Make sure a toner cartridge is installed in the printer.
2. Power the printer off and back on.
Chapter 7
7 - 4 T r o u b l e s h o o t i n g P r i n t e r P r o b l e m s