QMS 2060 WX, User Manual

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Sources of Support
QMS 2060 WX Print System User's Guide A-2
Sources of Support
Several sources of help and information are available, depending on
the type of help you need:
Your QMS Vendor
Your local vendor (the one from whom you bought the printer) may be
best equipped to help you. Your vendor has specially trained service
technicians available to answer questions, and the equipment to ana-
lyze your printer problems.
Your Application Vendor
Often, “printing” problems have more to do with the application being
used than with the printer. In this case, the application manufacturer
is the best source of help.
CompuServe
Through CompuServe, you ask general (non-technical) questions,
share information with other users, and access printing information
and programs. When you use CompuServe, type
go qmsprint
↵
to
go directly to the forum where QMS is located. The QMS library sec-
tion contains application notes, printer drivers, utilities, technical infor-
mation, and announcement files.
Internet
The QMS server provides access to technical reports, new product
announcements, a trade show schedule, and other general informa-
tion about QMS.
If you have access to the World Wide Web, you can view the QMS
home page at http://www.qms.nl/. The QMS ftp resource is
ftp.qms.com.