Warranty
Considerations
B-13
Technical Specifications
have purchased. However, if QMS printer failure or damage is found
to be directly attributable to the use of non-QMS consumables and/or
accessories, QMS will not repair the printer free of charge. In this
case, standard time and material charges will be applied to service
your printer for that particular failure or damage. QMS recommends
that you use only QMS consumables and accessories to support your
printer. To order QMS consumables and accessories in the US, call
(800) 777-7782. In all other countries, check appendix A, “QMS Cus-
tomer Support,” for the QMS office closest to you.
Electrostatic Discharge and Your Warranty
It's very important to protect the printer controller board and other
printer circuit boards from electrostatic damage.
If an anti-static wrist strap is provided in your printer option kit,
attach one end of it to your wrist and the other end to any convenient
electrical ground. The bare metal chassis of equipment, such as on
the back of a computer, is suitable if it is plugged in but turned off.
Never attach the wrist strap to any piece of equipment with an
electrical current present. Turn off all power switches first. Plastic,
rubber, wood, painted metal surfaces, and telephones are not accept-
able grounding points. The printer isn't an acceptable grounding point
either because it must be unplugged before you perform this task.
If you don't have an anti-static wrist strap, discharge your body's
static electric charge by touching a grounded surface before you han-
dle any printer boards or components and before removing the con-
troller board cover. If you must walk around before completing your
task, discharge your body’s static electric charge again before touch-
ing the printer controller board.
Incidental and consequential damages caused by not discharging
electrostatic buildup can affect your printer warranty.
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