QMS 2060 WX, User Manual

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Introduction
QMS 2060 WX Print System User ’ s Guide 6-2
Introduction
If you need to relocate or ship your QMS 2060 WX Print System after
it has been installed, you must follow the procedures in this chapter to
prevent damage to the printer and to keep your warranty valid.
s
Caution: QMS cannot be held responsible for damage to your printer
during shipment that results from the improper packaging of your
printer. You must use the instructions given in this section before
repacking the printer in its original shipping box with the original
packing materials.
If you need replacement packaging, in the US call QMS National
Service at 1 (334) 633-4300 x 2530. If you need to return the printer
for service, in the US call QMS Customer Service at 1 (334) 633-1072
for an RMA (Return Merchandise Authorization) number before
shipping the printer. In other countries, refer to appendix A, “QMS
Customer Support.”
Remove Cables and Cassette(s)
1 Turn off the printer.
2 Remove the power cable and all interface cables.
3 Remove the paper cassette(s) from the printer.
4 Remove the paper from the cassette(s).
5 Repack the cassettes in their original shipping boxes for
shipping or storage.
» Note: If you’re returning the printer for service, you don’t need to
return the power cable, interface cables, or cassettes. The starter kit
box is a great place to store this equipment as well as the other
equipment you remove from the printer in the following sections.