Placing a Service Call
7-33
Troubleshooting
7
If a DeleteQMSMonitor window appears, continue with step 8.
The Print Monitor is in use and cannot be deleted until it is no
longer in use. If this window doesn’t appear, you have success-
fully uninstalled the Print Monitor.
8
Go to the Start menu and choose Settings.
9
From the Settings menu, choose Printers.
10 In the Printers dialog box, double-click on the printer that
has the Print Monitor installed.
11 In the QMS Print Monitor window, from the Printer menu
choose Properties.
12 In the QMS Properties window, choose the Details tab, scroll
down in the Print to the following port: listing and select a
port not associated with the QMS Print Monitor.
13 Choose Apply and then choose OK.
14 Repeat steps 1 through 6 to complete the uninstallation of
the Print Monitor.
»
Note: All files that are associated with the Print Monitor installation
and all QMS ports which were associated with the Print Monitor are
removed.
Placing a Service Call
n
If you have a problem you can’t resolve, contact your QMS
vendor. Your QMS vendor is best equipped to immediately handle
any problem you may encounter.
Summary of Contents for 2060 WX
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