QMS 2060 WX, User Manual

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Placing a Service Call
QMS 2060 WX Print System User’’'s Guide 7-34
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If you’ve determined your printer needs to be examined by a
QMS service technician, contact the QMS international office or
Service provider. (National and international contacts are listed in
appendix A, “QMS Customer Support.”)
Before calling, be sure you have the answers to these questions
handy to help our technicians serve you more quickly:
1 What is your printer model and serial number?
2 What operating system do you have and what version?
3 What application(s) are you using?
4 What is the QMS 2060 WX Print System printer driver ver-
sion (choose the About button on the driver’s Paper
tab)?
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