Qlogic SANbox 3810, Interface Manual

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Call Home Configuration
Changing SMTP Servers
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Changing SMTP Servers
The Call Home service configuration enables you to specify a primary and a
secondary SMTP server to which the switch connects. The active server is the
server that receives messages from the switch. By default, the primary SMTP
server is the active server. Should the active server lose connection, control
passes automatically to the other server. You can explicitly change the active
server by entering the Callhome Changeover command as shown in the following
example:
SANbox #> admin start
SANbox #> callhome edit
SANbox #> (admin-callhome) #> callhome changeover
The currently active CallHome SMTP server will change. Please confirm (y/n): [n] y
Though the active server status changes, the primary SMTP server remains the
primary, and the secondary SMTP server remains the secondary.
Clearing the Call Home Message Queue
Enter the Callhome Queue Clear command to clear email messages from the Call
Home message queue as shown in the following example:
SANbox #> admin start
SANbox (admin) #> callhome queue clear
The callhome queue will be cleared. Please confirm (y/n): [n] y
Refer to the Callhome Queue Stats command to display the contents of the Call
Home message queue.
Resetting the Call Home Database
There are two ways to reset the Call Home database. Enter the Callhome Clear
command to clear all Callhome profiles as shown in the following example. This
command resets the Tech_Support_Center profile to the factory default, but does
not affect the Call Home service configuration.
SANbox #> admin start
SANbox (admin) #> callhome edit
SANbox (admin-callhome) #> callhome clear
SANbox (admin-callhome) #> callhome save
The CallHome database profiles will be saved and activated.
Please confirm (y/n): [n] y