QED Environmental Systems
AP-2 Manual
Page 58
Returning Equipment for Service
If the equipment needs to be returned to
QED
for servicing, please follow these steps:
STEP 1 -
Call the
QED
Service Department and obtain a Return Material
Authorization
(RMA)
number. Please have available the customers
contact person’s name, company name and address, phone number, fax
number, reason for the return, and the names of the chemicals to which
the equipment has been exposed.
STEP 2 -
Clean all equipment before shipping. See
Equipment Cleaning
Requirements
at the end of this section.
If the equipment must be cleaned after it arrives at
QED
, the customer
will be charged for the cleaning and disposal of material, if necessary.
(Cost can be $200.00 per piece of equipment cleaned.) Drain and dry all
equipment after cleaning.
STEP 3 -
Package the equipment so that it will not be damaged in shipment. Use
bubble pack rather than styrofoam flakes as packing material.
STEP 4 -
Ship the equipment via a carrier and service level (i.e., one-day, two-day
shipping) in consideration of probable service time and return shipment
time.
STEP 5 -
It is recommended that such shipments be insured so if the shipment is
badly damaged or lost, the customer can replace the equipment at little
or no cost.
STEP 6 -
Include the contact’s name, company, phone number and RMA number
given by
QED .
STEP 7 -
Write the RMA number on the outside of the packaging so it will be
directed immediately to the
QED
Service Department.
Summary of Contents for AutoPump AP-2
Page 15: ...Page 7 AP 2 Manual Revision 7 August 2007 Figure 1 How it Works Chapter 2 Overview 601345...
Page 22: ...QED Environmental Systems AP 2 Manual Page 14 Figure 3 Long and Short Bottom Loading AP 2 BL...
Page 32: ...QED Environmental Systems AP 2 Manual Page 24 Figure 7 Locking Quick Connects...
Page 34: ...QED Environmental Systems AP 2 Manual Page 26 Figure 9 AP 2 Assembly Well Cap with Holes...
Page 38: ...QED Environmental Systems AP 2 Manual Page 30 Figure 11 Examples of Well Caps...
Page 40: ...QED Environmental Systems AP 2 Manual Page 32 Figure 12 Hose Bundling Part 1 of 2...
Page 58: ...QED Environmental Systems AP 2 Manual Page 50 Figure 19 Exploded View of AP 2 Lever Assembly...
Page 109: ...Page 101 AP 2 Manual Revision 7 August 2007 Log Notes...
Page 110: ...Clean Environment Equipment AP 2 Manual Page 102...
Page 111: ...Page 103 AP 2 Manual Revision 7 August 2007 Log Notes...