Ultra Electronics Ltd
Pronto Maintenance Manual
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It is recommended that the user does not change the settings within the Magicard Support Utility unless
requested by Magicard Technical Support or trained Magicard Dealerships. Serious damage can occur if
the configuration settings are changed by inexperienced users.
SECTION 13
MAGICARD SUPPORT UTILITY
This Utility provides advanced diagnostic and configuration Tools for use when setting up and testing Magicard Printers.
Install the Magicard Support Utility from the Driver CD. Alternatively, it can be found in “Program Files” in a Folder called
“Ultra Electronics Ltd”. It is also available from our website using the following link:
http://www.magicard.com/support/technical-support/?R=&L=&id=&lang=1&printerID=39&supportOption=3
Once installed, a Shortcut will appear on your Desktop.
Open the “Support Utility” and choose the USB Port.
When it has connected to the first Magicard Printer a number of extra Tabs will appear. If the connection fails, an error
will be shown.
