Ultra Electronics Ltd
Pronto Maintenance Manual
- 2 -
CONTENTS
Contents............................................................................................................................................................................. - 2 -
CONVENTIONS
..................................................................................................................................................................................................... - 4 -
Warnings, Cautions and Notes. .................................................................................................................................................................................... - 4 -
SAFETY INSTRUCTIONS ................................................................................................................................................. - 5 -
SECTION 1
INTRODUCTION TO THE PRINTING PROCESS................................................................................... - 6 -
section 1.1
card design limitations ....................................................................................................................................................................... - 8 -
section 1.2
badge design ..................................................................................................................................................................................... - 8 -
SECTION 2
KEY FEATURES OF THE MAGICARD PRONTO....................................................................................... - 9 -
section 2.1
specification of the magicard PRONTO........................................................................................................................................... - 10 -
SECTION 3
COMPONENT LAYOUT ............................................................................................................................ - 11 -
SECTION 4
DYE FILM OPTIONS ................................................................................................................................. - 14 -
Section 4.1
loading the dye film.......................................................................................................................................................................... - 15 -
Section 4.2
cards ................................................................................................................................................................................................ - 16 -
SECTION 5
PHILOSOPHY ............................................................................................................................................ - 18 -
section 5.1
repair and maintenance ................................................................................................................................................................... - 18 -
SECTION 6
WARRANTY INFORMATION .................................................................................................................... - 19 -
section 6.1
The warranty.................................................................................................................................................................................... - 19 -
Section 6.2
Internet support............................................................................................................................................................................... - 20 -
section 6.3
recommended tools ........................................................................................................................................................................ - 20 -
SECTION 7
CLEANING THE PRINTER........................................................................................................................ - 21 -
section 7.1
cleaning is important........................................................................................................................................................................ - 21 -
section 7.2
cleaning supplies ............................................................................................................................................................................. - 21 -
section 7.3
cleaning the printer Rollers .............................................................................................................................................................. - 22 -
section 7.4
replacing the cleaning roller............................................................................................................................................................. - 23 -
section 7.5
cleaning the Print Head. .................................................................................................................................................................. - 24 -
SECTION 8
MAGICARD PRONTO DRIVER................................................................................................................. - 25 -
section 8.1
installation instructions for Windows 2000/xp/2003 server & VISTA. .............................................................................................. - 25 -
section 8.1
installation instructions for Windows 2000/xp/2003 server & VISTA (continued…) ..................................................................... - 26 -
section 8.2
un-installing the driver for windows 2000 / xp / 2003 server............................................................................................................ - 27 -
section 8.3
un-installing the driver for windows vista. ........................................................................................................................................ - 28 -
section 8.4
driver description ............................................................................................................................................................................. - 29 -
SECTION 9
PRINTER FUNCTIONS ............................................................................................................................. - 30 -
section 9.1.1
printing a Test Card ......................................................................................................................................................................... - 30 -
section 9.1.2
Printer cleaning mode...................................................................................................................................................................... - 30 -
section 9.2.1
soak test mode ................................................................................................................................................................................ - 31 -
SECTION 10
PRINT HEAD REPLACEMENT ................................................................................................................. - 32 -
section 10.1
Print Head damage......................................................................................................................................................................... - 32 -
section 10.2
Print Head Electronic failure. ........................................................................................................................................................... - 33 -
section 10.3
replacing the Print Head. ................................................................................................................................................................. - 33 -
section 10.3
replacing the Print Head (cont). ....................................................................................................................................................... - 34 -
section 10.4
Setting the Print Head density calibration........................................................................................................................................ - 35 -
Section 10.5
Print Head setup and adjustment .................................................................................................................................................... - 36 -
SECTION 11
DISMANTLING AND ASSEMBLING THE PRINTER ................................................................................ - 37 -
section 11.1
removing & refitting the printer casing. ............................................................................................................................................ - 37 -
Section 11.2
Removing & Refitting the front fascia cover .................................................................................................................................... - 37 -
section 11.3
removal & refitting of the top dye-film sensor .................................................................................................................................. - 38 -
section 11.3
removing & Refitting of the lower dye-film sensor. .......................................................................................................................... - 38 -
section 11.5
removing & Refitting the controller pcb............................................................................................................................................ - 39 -
section 11.6
removing & refitting of the front & rear card sensor ......................................................................................................................... - 40 -
section 11.8
removal & refitting of left side components...................................................................................................................................... - 41 -
section 11.9
removal and refitting of right side components ................................................................................................................................ - 42 -
section 11.10
removal & refitting of the Drive motors & front card sensor. ............................................................................................................ - 43 -
Section 11.11
removal of the chassis cover ........................................................................................................................................................... - 44 -
section 11.13
removal of the idle rollers................................................................................................................................................................. - 45 -
section 11.16
Removal and refitting of rollers ........................................................................................................................................................ - 46 -
section 11.17
removal & refitting of the card guide & middle card sensor ............................................................................................................. - 46 -
SECTION 12
TROUBLESHOOTING ............................................................................................................................... - 47 -
Section 12.1
initialisation sequence...................................................................................................................................................................... - 47 -
Section 12.2
hardware problems .......................................................................................................................................................................... - 48 -
Section 12.3
image problems ............................................................................................................................................................................... - 49 -
Section 12.3
image problems COnt...................................................................................................................................................................... - 50 -
