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Troubleshooting
Pegasus3 Product Manual
Inadequate Air Circulation
Air circulation around the Pegasus unit might be a more complex problem. Check for these conditions:
•
Accumulated dust or objects blocking the fans.
•
Less than a minimum of 13 cm (5 inches) space between the back of the unit and the wall or other
object.
•
Ambient temperature above 35°C (95°F) where the unit is operating.
To cool down a Pegasus unit:
• Correct any problems identified above.
•
Shut down the Pegasus unit.
Press and hold the Power Button for a few seconds until the LED turns red. The Pegasus Utility
displays the message:
Unable to connect to the device
.
•
Wait at least one hour, then restart the Pegasus unit.
Press the Power Button. The Pegasus boots within a few seconds.
Power Supply
The power supply used in the Pegasus unit is not field-replaceable. If there is any problem with the
power supply, contact Technical Support to make arrangements for a repair. See “Contacting Technical
Summary of Contents for Pegasus3 R4
Page 4: ...iv Promise Technology Pegasus3 R4 R6 R8 VCCI KCC FCC ...
Page 5: ...v About this guide Pegasus3 Product Manual WARNING WARNING WARNING WARNING ...
Page 80: ...67 Managing the Pegasus3 Pegasus3 Product Manual Controller Settings ...
Page 207: ...194 Promise Technology Pegasus3 R4 R6 R8 View NVRAM Events ...