Polycom Audio and Video, Administrator'S Manual

Page: 87 / 136

Chapter 6 - System Usage and Statistics
© Polycom, Inc. 6 - 5
Recent Calls
Recent Calls shows a list of up to 99 calls made by the system. It includes the
following information:
❑
Site name or number
❑
Date
❑
Time
❑
Call In or Out
The Recent Calls list shows incoming and outgoing calls that connect, as well as
outgoing calls that do not connect.
If Do Not Disturb has been enabled, any incoming calls attempted by other sites
will not be listed.
The Home screen can be configured to include Recent Calls. For more information about
including the Recent Calls list on the home screen, see
Designing the Home Screen on
page 4-18 .
To view the Recent Calls screen:
>> Go to System > Admin Settings > Network > Recent Calls.
You can see more detail about any call by highlighting an entry and pressing
Help on the remote control. Information includes the far site’s number and name,
and the type, speed (bandwidth), and duration of the call.
You can call any site on the Recent Calls list by highlighting the entry and pressing
Call or Select on the remote control to place the call.
If you need even more detail about calls, you can download the Call Detail Report (CDR)
from the V500 web interface. For more information about the CDR, see
Call Detail Report
on page 6-6 .