Patton electronics SmartWare R.3.20, Software Configuration Manual

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SmartWare Software Configuration Guide
Table of Contents
T.38 CED retransmission .............................................................................................................................520
Fax bypass method ........................................................................................................................................521
Configuring fax failover ................................................................................................................................521
Configuring modem transmission .................................................................................................................522
Modem bypass method .................................................................................................................................522
Examples .............................................................................................................................................................522
Home office in an enterprise network ...........................................................................................................522
Home office with fax ....................................................................................................................................524
Soft phone client gateway ..............................................................................................................................526
41 PSTN profile configuration ......................................................................................................................... 528
Introduction ........................................................................................................................................................529
PSTN profile configuration task list ....................................................................................................................529
Creating a PSTN profile ...............................................................................................................................529
Configuring the echo canceller ......................................................................................................................530
Configuring output gain ...............................................................................................................................530
42 VoIP debugging ........................................................................................................................................... 532
Introduction ........................................................................................................................................................533
Debugging strategy ..............................................................................................................................................533
Filtering debug monitor output ...........................................................................................................................534
Verifying IP connectivity .....................................................................................................................................534
Debugging call signaling ......................................................................................................................................535
Debugging ISDN signaling ...........................................................................................................................535
Verify an incoming call ...........................................................................................................................536
Verify an outgoing call ............................................................................................................................537
Verify ISDN layer 1,2,3 status ................................................................................................................539
Debugging FXS Signaling .............................................................................................................................540
Verify an incoming call ...........................................................................................................................540
Verify an outgoing call ............................................................................................................................541
Debugging H.323 Signaling .........................................................................................................................542
Verify an incoming call ...........................................................................................................................542
Verify an outgoing call ............................................................................................................................544
Debugging SIP signaling ...............................................................................................................................546
Verify an incoming call ...........................................................................................................................546
Verify an outgoing call ............................................................................................................................547
Using SmartWare’s internal call generator .....................................................................................................547
Debugging voice data ..........................................................................................................................................549
Check system logs .........................................................................................................................................551
How to submit trouble reports to Patton ......................................................................................................551
A Terms and definitions ................................................................................................................................ 553
Introduction ........................................................................................................................................................554
SmartWare architecture terms and definitions .....................................................................................................554
B Mode summary ........................................................................................................................................... 559